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[BUG] Backup stuck after 8 elements #106

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Eidenz opened this issue Apr 4, 2022 · 8 comments · Fixed by #108
Closed

[BUG] Backup stuck after 8 elements #106

Eidenz opened this issue Apr 4, 2022 · 8 comments · Fixed by #108
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@Eidenz
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Eidenz commented Apr 4, 2022

I have a total of 218 assets I want to backup but after uploading 8 of them, the app is stuck at 100% on asset 210.
I cannot see anything in the logs: none of the docker containers shows anything during the upload attempt period (except for redis which says it successfully saved the changes).

I let the app run for over 30min to see if it was just a very slow/long upload, but the problem is still there.

To Reproduce
Steps to reproduce the behavior:

  1. Attempt to upload more than 8 files through the android app?

Expected behavior
All uploads should succeed.

Screenshots
Screenshot_2022-04-04-15-13-42-999_app alextran immich

Server (please complete the following information):

  • OS: Ubuntu 20.04
  • Version 1.5.0

Smartphone (please complete the following information):

  • Device: Mi 11
  • OS: MIUI 13
  • Version 1.5.0 build.8

Additional context
I also tried without TensorFlow (removed the immich_microservices) but it also fails at the exact same asset.

@Eidenz Eidenz added the bug label Apr 4, 2022
@alextran1502
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Is this photo or video something you can share? Or can you get me the file information from the phone?

@Eidenz
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Eidenz commented Apr 4, 2022

But how do I know which asset it's trying to upload? I have more than 200 items, I don't know which one it's stuck on...

@alextran1502
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The assets are uploaded based on chronological order, newest to oldest, you can take a look at all the assets that have been backup and see which one it is trying to upload and track them down from your gallery.

@Eidenz
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Eidenz commented Apr 4, 2022

I've traced it back to a random meme picture in webp format (ZBsUr45_d.webp). Do you need it?

@alextran1502
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Ah! webp format is not currently supported, I will put in a fix for supporting the file format as well as keep uploading when there is a file that is not supported.

@alextran1502 alextran1502 self-assigned this Apr 4, 2022
@Eidenz
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Eidenz commented Apr 4, 2022

Oh okay, that makes sense. Thanks c:

(Edit: I confirm deleting it fixed the upload queue)

@Eidenz
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Eidenz commented Apr 4, 2022

I'm actually having the same issue with another picture, but it's a jpg this time..

This one was taken by my phone (it's a photo of my cat).

@alextran1502
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This issue is fixed in #108. I will push out an updated version of the app in the next few days :) Sorry for the inconvenience

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2 participants