diff --git a/pkg/config/tlscfg/certpool_unix.go b/pkg/config/tlscfg/certpool_unix.go
new file mode 100644
index 00000000000..952e698fbdc
--- /dev/null
+++ b/pkg/config/tlscfg/certpool_unix.go
@@ -0,0 +1,25 @@
+// Copyright (c) 2021 The Jaeger Authors.
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+// http://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+
+// +build !windows
+
+package tlscfg
+
+import (
+	"crypto/x509"
+)
+
+func loadSystemCertPool() (*x509.CertPool, error) {
+	return systemCertPool()
+}
diff --git a/pkg/config/tlscfg/certpool_windows.go b/pkg/config/tlscfg/certpool_windows.go
new file mode 100644
index 00000000000..e595f9939c5
--- /dev/null
+++ b/pkg/config/tlscfg/certpool_windows.go
@@ -0,0 +1,73 @@
+// Copyright (c) 2021 The Jaeger Authors.
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+// http://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+
+// +build windows
+
+package tlscfg
+
+import (
+	"crypto/x509"
+	"syscall"
+	"unsafe"
+)
+
+const (
+	// CRYPT_E_NOT_FOUND is an error code specific to windows cert pool.
+	// See https://github.com/golang/go/issues/16736#issuecomment-540373689.
+	CRYPT_E_NOT_FOUND = 0x80092004
+)
+
+// workaround https://github.com/golang/go/issues/16736
+// fix borrowed from Sensu: https://github.com/sensu/sensu-go/pull/4018
+func appendCerts(rootCAs *x509.CertPool) (*x509.CertPool, error) {
+	storeHandle, err := syscall.CertOpenSystemStore(0, syscall.StringToUTF16Ptr("Root"))
+	if err != nil {
+		return nil, err
+	}
+
+	var cert *syscall.CertContext
+	for {
+		cert, err = syscall.CertEnumCertificatesInStore(storeHandle, cert)
+		if err != nil {
+			if errno, ok := err.(syscall.Errno); ok {
+				if errno == CRYPT_E_NOT_FOUND {
+					break
+				}
+			}
+			return nil, err
+		}
+		if cert == nil {
+			break
+		}
+		// Copy the buf, since ParseCertificate does not create its own copy.
+		buf := (*[1 << 20]byte)(unsafe.Pointer(cert.EncodedCert))[:]
+		buf2 := make([]byte, cert.Length)
+		copy(buf2, buf)
+		if c, err := x509.ParseCertificate(buf2); err == nil {
+			rootCAs.AddCert(c)
+		}
+	}
+	return rootCAs, nil
+}
+
+func loadSystemCertPool() (*x509.CertPool, error) {
+	certPool, err := systemCertPool()
+	if err != nil {
+		return nil, err
+	}
+	if certPool == nil {
+		certPool = x509.NewCertPool()
+	}
+	return appendCerts(certPool)
+}
diff --git a/pkg/config/tlscfg/options.go b/pkg/config/tlscfg/options.go
index 0ed83cc11ce..e1fcb5f3645 100644
--- a/pkg/config/tlscfg/options.go
+++ b/pkg/config/tlscfg/options.go
@@ -86,7 +86,7 @@ func (p *Options) Config(logger *zap.Logger) (*tls.Config, error) {
 
 func (p Options) loadCertPool() (*x509.CertPool, error) {
 	if len(p.CAPath) == 0 { // no truststore given, use SystemCertPool
-		certPool, err := systemCertPool()
+		certPool, err := loadSystemCertPool()
 		if err != nil {
 			return nil, fmt.Errorf("failed to load SystemCertPool: %w", err)
 		}