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Gray stripe appears at camera cutout when playing video #255

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ggdaynight opened this issue Nov 23, 2020 · 10 comments · Fixed by #272
Closed

Gray stripe appears at camera cutout when playing video #255

ggdaynight opened this issue Nov 23, 2020 · 10 comments · Fixed by #272
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@ggdaynight
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ggdaynight commented Nov 23, 2020

Describe the bug
Gray stripe appears at camera cutout when playing video full screen

To Reproduce

  1. Play video of your choosing
  2. Gray stripe appears on the side where the phone's camera cutout is

Expected behavior
The stripe which contains the camera cutout should remain black like was in version 2.0.1

System (please complete the following information):

  • App version: Since v2.1.0
  • Android version: Android 10
  • Device manufacturer and model: Samsung Galaxy S10e
  • Jellyfin server version: 10.5.5
  • The type of video player implementation used: [web player or integrated player (ExoPlayer)]

Additional context

Screenshots

  • Since version 2.1.0
    IMG_5773
    IMG_5776

  • Till version 2.0.1 there is no gray stripe
    IMG_5777
    IMG_5768
@ggdaynight ggdaynight added the bug Something isn't working label Nov 23, 2020
@ggdaynight
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If any additional information is needed, please let me know. I will provided it to the best of my knowledge.

@ggdaynight ggdaynight changed the title Gray stripe at camera cutout when playing video Gray stripe appears at camera cutout when playing video Nov 23, 2020
@seniorm0ment
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Can confirm, same issue. Has been like this on the past few updates.

@Nazar78
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Nazar78 commented Dec 1, 2020

I just changed from S9+ to Note20 Ultra and noticed this too.

Not sure about other phones but the Note20 has an option to hide the camera cutout under Settings->Display->Full screen apps->Advanced settings (click the 3 dots menu).

@nielsvanvelzen
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Can you try changing the preferred video player in the client settings to "Native player" and see if the gray bars are gone?

@seniorm0ment
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Native just crashes jellyfin for me

@nielsvanvelzen
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That's not supposed to happen. Is you're server up-to-date (10.6.4)? And do you perhaps have any logs of the crash?

@Nazar78
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Nazar78 commented Dec 1, 2020

Can you try changing the preferred video player in the client settings to "Native player" and see if the gray bars are gone?

Yes this works too but I would like to avoid this native player for now as the subtitles offset can't be changed.

@ggdaynight
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I just changed from S9+ to Note20 Ultra and noticed this too.

Not sure about other phones but the Note20 has an option to hide the camera cutout under Settings->Display->Full screen apps->Advanced settings (click the 3 dots menu).

I've tried that, and made no difference for me.

@ggdaynight
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That's not supposed to happen. Is you're server up-to-date (10.6.4)? And do you perhaps have any logs of the crash?

Client version: 2.2.1
Server version: 10.6.4
With "Native Player" no gray bar.

What are differences and/or benefits using native vs web player?
Is it just the subtitle offset?

@nielsvanvelzen
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The native player is still experimental but is meant to replace the web player when it's stable. It should have better and faster playback

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4 participants