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Unable to launch from the GUI by clicking the application's icon in Windows 11 #729

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Shi-YuZhang opened this issue Nov 12, 2023 · 4 comments

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@Shi-YuZhang
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I would like to launch the GUI by clicking the application's icon, however, no action or response has occurred. Hence, I wanted to know where is the path of log file related to the application launching so that I could check the reason.

Version 4.0.5
windows 11

@Shi-YuZhang Shi-YuZhang changed the title Unable to launch the from the GUI by clicking the application's icon in Windows 11 Unable to launch from the GUI by clicking the application's icon in Windows 11 Nov 12, 2023
@JasonWeill
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If you open a terminal (command prompt or PowerShell), you can change to the directory where JupyterLab Desktop is installed, and you can run the target .exe file. Try holding SHIFT, right-clicking the taskbar button, and choosing "Properties" to find this information. When you run this file from the terminal, you should see any error messages logged in the terminal. Can you please share those errors here? Thanks!

@mbektas
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mbektas commented Dec 17, 2023

@Shi-YuZhang you can check here for the location of the log files on your system.

@JasonWeill
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@Shi-YuZhang Any updates about the errors you see in the log?

@Shi-YuZhang
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Shi-YuZhang commented Jan 10, 2024

Sorry for the late reply. I have checked the log file and found the problem was caused by the wrong python path. It seems It seems to work well now.

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