Issues on iOS 14

[smedic]

On iOS 14, thumbnailData returns null, while thumbnailFile kills the app.

For instance: /var/mobile/Media/DCIM/104APPLE/IMG_4898.MOV

Any plans for fixing this?

[shreyaspapi]

Same issue.

[Renatinaveen]

Facing the same issue.

I have a production app for release in 2 days so it would be very helpful if this issue fixes soon.

[gazialankus]

We had this issue for videos that would not play on the iPhone. We tried opening the video URL in Safari in iPhone and it won't play. For other videos that the iPhone can play, we can get the thumbnail just fine.

[kuyazee]

Same issue

[shreyaspapi]

Hey, we really need this too we have a production release in 10 days.

[liraku]

Same issue.

[scofield-hello]

same issue

[justsoft]

I have verified the two functions are working as expected under iOS 14.2.
Please make sure the file or the URL can be read or loaded also the App has sufficient permissions to read and write.
I use the following code to make sure the App has the permissions:

    final Map<Permission, PermissionStatus> statuses = await [
      Permission.camera,
      Permission.storage,
      Permission.photos,
      Permission.microphone,
    ].request()
  statuses.forEach((key, value) => debugPrint('$key: $value'))

[yaizudamashii]

I can verify that for iOS 14.2, adding Permission.storage kind of solves the issue of thumbnail not being created for my project (in addition to already given camera and microphone permissions, photos does not seem to be necessary.

I say kind of because even after requesting the permission, taking the video, awaiting stopping the video, then creating the thumbnail image fails because the video file cannot be read, even with the storage permission. Doing the operation again leads to a successful creation of the thumbnail. However, every time the screen to take video is pushed, this first time thumbnail creation fails, which isn't a good user experience.

[yaizudamashii]

I think the problem is possible caused by the fact I'm using beta channel and nullsafety override (as some other newer packages offer more functionality). I also tried with version 0.2.1 which I was using before (without any thumbnail creation problems) using nullsafety but the version didn't work at all, hinting maybe it is because i've updated rest of the app to use nullsafety

[yaizudamashii]

For those of you where you can get by not creating a file, I worked around this issue by using thumbnailData rather than thumbnailFile

[justsoft]

@yaizudamashii Thank you for sharing your solution.

[devr-tech]

Hi there, is there anyone still facing this issue even on the latest build?