user stays permanently online

[arminfelder]

I often see users online for days, without being logged in to the system.
In the usersSession collection, there are still entries for session, which do not exist anymore...

I do experience that issue with Rocket.Chat, but I did not manage to find out, under which circumstances this happens.

[flaviogrossi]

This happens to us too.
From what I've been able to debug this condition here evaluates to false and the record is never removed.

I will add more details as soon as i found out more. Anyone has any idea?

[flaviogrossi]

This happens to us too.

ok, in our case it was an old version of this package. The commit solving #31 seems to fix everything.

[rasos]

Just wondering whether you needed to backport the meteor-user-presence, as this fix was already merged with RC 0.69 RocketChat/Rocket.Chat#11709

[emaciel10]

Our team also noticed this same issue and unfortunately we had to add a batch job to regularly clean up some stale connections to instances that are no longer around after a deploy, etc.

Somewhat tangentially related I also added a PR here to fix a duplicate connection issue we noticed where Accounts.onLogin was sometimes triggered more than once resulting in two connections to the same instance:
#54