Unable to get player on ioS working while using google cloud storage

[raghav85]

G'day,

I am currently experiencing issue with getting to play audio files streamed from Google cloud storage bucket to play on real iOS devices - Iphone 8 and Iphone SE both having the latest iOS updates.
Tried with both modes of player - Media Player and Streaming.

Cloud storage URL looks like: https://firebasestorage.googleapis.com/v0/b/mybucket.appspot.com/o/w%3g2Fcc59f-1423-4abe.mp4?alt=media&token=xxx

When I try with public URLs, I don't get the error and it plays well:
https://flutter.github.io/assets-for-api-docs/assets/videos/butterfly.mp4

Error received in _audioPlayer.onPlayerError : AVPlayerItemStatus.failed

Version: 0.12.0

Strangely on Android, there are no issues observed irrespective of the URLs used and works great!

Many Thanks.

[raghav85]

After many hours of troubleshooting found that if the gzip option is set to true while objects are being uploaded to Cloud storage, then playing it in iOS using AVplayer throws player error as above. Android doesn't seem to care and plays well irrespective of the option set.
This may be useful for someone in the future.
Thanks!

[erickzanardo]

Thanks for reporting back, sorry we did not responded in time, we have been very busy lately and not able to respond issue, I will add this to the troubleshoot.md for easy access to this.

[sakinaboriwala]

@raghav85 @erickzanardo Thanks for finding the issue. How did you workaround this?

[toonztudio]

I got this problem on cloud storage and shared hosting. So I exported file to .m4a instead of .mp3 and it's fixed on both remote location (shared hosting and cloud firestore).

[sakinaboriwala]

ohh. So you re-uploaded the audio in a different format?

[toonztudio]

yes, i just have 2 audio files. reupload was the easiest way for this situation.

…

On Sat, 13 Jul 2019, 18:57 sakina1403, ***@***.***> wrote: ohh. So you re-uploaded the audio in a different format? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#183>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAMTQSDPTHNBAPROJ634UMDP7G7LVANCNFSM4HSC5VEQ> .

[thejacer87]

After many hours of troubleshooting found that if the gzip option is set to true while objects are being uploaded to Cloud storage, then playing it in iOS using AVplayer throws player error as above. Android doesn't seem to care and plays well irrespective of the option set.
This may be useful for someone in the future.
Thanks!

you mention a gzip option. can you link to the docs or an example. im trying to find something but coming up empty handed

[raghav85]

Hi, Gzip option is available on typescript admin sdk in cloud functions where your function needed to upload incoming recording on to cloud storage. I did not use cloud storage client sdk as I needed to check few conditions at Firestore before uploading. Cheers.

…

On Tue, 16 Jul 2019 at 11:54 am, Jace Bennest ***@***.***> wrote: After many hours of troubleshooting found that if the *gzip* option is set to true while objects are being uploaded to Cloud storage, then playing it in iOS using AVplayer throws player error as above. Android doesn't seem to care and plays well irrespective of the option set. This may be useful for someone in the future. Thanks! you mention a gzip option. can you link to the docs or an example. im trying to find something but coming up empty handed — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#183>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ALCSXHOT3Z2Y5S3WHRMWTGLP7VSTVANCNFSM4HSC5VEQ> .

[thejacer87]

so is there no way we can play audio from firebase on ios? is there a different url on the object i can use to fetch the data?

[WaldsonFagundes]

i'm having trouble using google tts api in ios emulator i'm reading it as BytesSource. On the Android emulator it works OK. Has anyone already achieved something?