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Designer

  • Location: mainly remote with occasional office and client visits
  • Offices: London, Bristol, Manchester, and Swansea
  • Salary: £29,750 - £42,500 with a London-weighting of £31,237 - £44,625
  • SFIA: Level 3

Designers might already be a Product Designer, UX Designer, Service Designer or Interaction Designer.

Summary

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery.

Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design and deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made Tech.

Key responsibilities

Scope

  • Responsible to a Senior Designer for successfully designing and delivering good public services
  • Hands-on design for one product/team
  • Acts as the design subject matter expert on a product team, facilitating the design process and communicating design decisions to the team and stakeholders
  • Expected to find out potential problems, shape them, and conduct solutions
  • Recognises when to ask for further guidance and support
  • Work is reviewed with the occasional need for direction or implementation changes
  • Contributes to communities of practice, discussing and sharing suggestions, approaches and ideas - including proactively seeking feedback on own work

Practice

  • Knows how to turn team conversations and research into drawings and prototypes to create a shared understanding of problems to solve and ideas to test
  • Make things real by caring about content and interaction design enough to make sure everyone can use public services
  • Make public services simple to explain and understand by removing complexity and keeping designs focused on creating outcomes for people and society

Leading teams

  • Assure the quality of design delivery within their team
  • Introduce good habits for sharing and improving design work

Community

  • Take part occasionally in the hiring of designers and researchers
  • Help define Made Tech design principles through delivering good public services
  • Contribute to a design studio culture at Made Tech and client offices

Key measures

  • Delivery of good public services for users with clients

Competencies

  • Client focus
  • Drive to deliver
  • Learning and mentoring
  • Experienced in their profession
  • Facilitation
  • Thinking through making

Work perks and benefits

Take a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.

Applying

When we’re hiring for this role, you can see the details and apply at www.madetech.com/careers. If you have any questions about the role please email us at careers@madetech.com. We’re happy to help!