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Distributed Tracing Using OpenTelemetry

What is OpenTelemetry?

From opentelemetry.io:

OpenTelemetry is a collection of tools, APIs, and SDKs. Use it to instrument, generate, collect, and export telemetry data (metrics, logs, and traces) to help you analyze your software’s performance and behavior.

Use OpenTelemetry to generate traces visualizing behavior in your application. It's comprised of nested spans that are rendered as a waterfall graph. Each span indicates start/end timings and optionally other developer specified metadata and logging output.

Jaeger Tracing is a common tool used to receive OpenTelemetry trace data. Use its web UI to query for traces and view the waterfall graph.

OpenTelemetry is distributed, which allows services to pass the trace ids to disparate remote services. The remote service may generate child spans that will be visible on the same waterfall graph. This requires that all services send traces to the same Jaeger Server.

Why OpenTelemetry?

It is the latest standard for distributed tracing clients.

OpenTelemetry supersedes its now deprecated predecessor, OpenTracing.

It no longer requires implementation specific client modules, such as Jaeger client. The provided OpenTelemetry SDK includes a client for Jaeger.

Why Jaeger Tracing Server?

Easy to setup. Powerful and easy to use web UI. Open source. Scalable using Elasticsearch.

Getting Started

opentelemetry.io

OpenTelemetry dev reference: https://pkg.go.dev/go.opentelemetry.io/otel

See unit tests for usage examples.

Configuration

In ideal conditions where you wish to send traces to localhost on 6831/udp, no configuration is necessary.

Configuration reference via environment variables: https://github.com/open-telemetry/opentelemetry-specification/blob/main/specification/sdk-environment-variables.md.

Exporter

Traces export to Jaeger by default. Other exporters are available by setting environment variable OTEL_TRACES_EXPORTER with one or more of:

Usually, you'd only need one exporter. If not, more than one may be selected by delimiting with comma.

OTLP Exporter

By default, OTLP exporter exports to an OpenTelemetry Collector on localhost on gRPC port 4317. The host and port can be changed by setting environment variable OTEL_EXPORTER_OTLP_ENDPOINT like https://collector:4317.

See more: OTLP configuration

Jaeger Exporter via UDP

By default, Jaeger exporter exports to a Jaeger Agent on localhost port 6831/udp. The host and port can be changed by setting environment variables OTEL_EXPORTER_JAEGER_AGENT_HOST, OTEL_EXPORTER_JAEGER_AGENT_PORT.

It's important to ensure UDP traces are sent on the loopback interface (aka localhost). UDP datagrams are limited in size to the MTU of the interface and the payload cannot be split into multiple datagrams. The loopback interface MTU is large, typically 65000 or higher. Network interface MTU is typically much lower at 1500. OpenTelemetry's Jaeger client is sometimes unable to limit its payload to fit in a 1500 byte datagram and will drop those packets. This causes traces that are mangled or missing detail.

Jaeger Exporter via HTTP

If it's not possible to install a Jaeger Agent on localhost, the client can instead export directly to the Jaeger Collector of the Jaeger Server on HTTP port 14268.

Enable HTTP exporter with configuration:

OTEL_EXPORTER_JAEGER_PROTOCOL=http/thrift.binary
OTEL_EXPORTER_JAEGER_ENDPOINT=http://<jaeger-server>:14268/api/traces

Probabilistic Sampling

By default, all traces are sampled. If the tracing volume is burdening the application, network, or Jaeger Server, then sampling can be used to selectively drop some of the traces.

In production, it may be ideal to set sampling based on a percentage probability. The probability can be set in Jaeger Server configuration or locally.

To enable locally, set environment variables:

OTEL_TRACES_SAMPLER=traceidratio
OTEL_TRACES_SAMPLER_ARG=<value-between-0-and-1>

Where 1 is always sample every trace and 0 is do not sample anything.

Initialization

The OpenTelemetry client must be initialized to read configuration and prepare a Tracer object. When application is exiting, call CloseTracing().

The library name passed in the second argument appears in spans as metadata otel.library.name. This is used to identify the library or module that generated that span. This usually the fully qualified module name of your repo. Pass an empty string to autodetect the module name of the executible.

import "github.com/mailgun/holster/v4/tracing"

err := tracing.InitTracing(ctx, "github.com/myrepo/myservice")
// or...
err := tracing.InitTracing(ctx, "")

// ...

err = tracing.CloseTracing(ctx)

Log Level

Log level may be applied to traces to filter spans having a minimum log severity. Spans that do not meed the minimum severity are simply dropped and not exported.

Log level is passed with option tracing.WithLevel() as a numeric log level (0-6): Panic, Fatal, Error, Warning, Info, Debug, Trace.

As a convenience, use constants, such as tracing.DebugLevel:

import "github.com/mailgun/holster/v4/tracing"

level := tracing.DebugLevel
err := tracing.InitTracing(ctx, "my library name", tracing.WithLevel(level))

If WithLevel() is omitted, the level will be the global level set in Logrus.

See Scope Log Level for details on creating spans with an assigned log level.

Log Level Filtering

Just like with common log frameworks, scope will filter spans that are a lower severity than threshold provided using WithLevel().

If scopes are nested and one in the middle is dropped, the hierarchy will be preserved.

e.g. If WithLevel() is passed a log level of "Info", we expect "Debug" scopes to be dropped:

# Input:
Info Level 1 -> Debug Level 2 -> Info Level 3

# Exports spans in form:
Info Level 1 -> Info Level 3

Log level filtering is critical for high volume applications where debug tracing would generate significantly more data that isn't sustainable or helpful for normal operations. But developers will have the option to selectively enable debug tracing for troubleshooting.

Tracer Lifecycle

The common use case is to call InitTracing() to build a single default tracer that the application uses througout its lifetime, then call CloseTracing() on shutdown.

The default tracer is stored globally in the tracer package for use by tracing functions.

The tracer object identifies itself by a library name, which can be seen in Jaeger traces as attribute otel.library.name. This value is typically the module name of the application.

If it's necessary to create traces with a different library name, additional tracer objects may be created by NewTracer() which returns a context with the tracer object embedded in it. This context object must be passed to tracing functions use that tracer in particular, otherwise the default tracer will be selected.

Setting Resources

OpenTelemetry is configured by environment variables and supplemental resource settings. Some of these resources also map to environment variables.

Service Name

The service name appears in the Jaeger "Service" dropdown. If unset, default is unknown_service:<executable-filename>.

Service name may be set in configuration by environment variable OTEL_SERVICE_NAME.

As an alternative to environment variable, it may be provided as a resource. The resource setting takes precedent over the environment variable.

import "github.com/mailgun/holster/v4/tracing"

res, err := tracing.NewResource("My service", "v1.0.0")
ctx, tracer, err := tracing.InitTracing(ctx, "github.com/myrepo/myservice", tracing.WithResource(res))

Manual Tracing

Basic instrumentation. Traces function duration as a span and captures logrus logs.

import (
	"context"

	"github.com/mailgun/holster/v4/tracing"
)

func MyFunc(ctx context.Context) error {
	tracer := tracing.Tracer()
	ctx, span := tracer.Start(ctx, "Span name")
	defer span.End()

	// ...

	return nil
}

Common OpenTelemetry Tasks

Span Attributes

The active Span object is embedded in the Context object. This can be extracted to do things like add attribute metadata to the span:

import (
	"context"

	"go.opentelemetry.io/otel/attribute"
	"go.opentelemetry.io/otel/trace"
)

func MyFunc(ctx context.Context) error {
	span := trace.SpanFromContext(ctx)
	span.SetAttributes(
		attribute.String("foobar", "value"),
		attribute.Int("x", 12345),
	)
}

Add Span Event

A span event is a log message added to the active span. It can optionally include attribute metadata.

span.AddEvent("My message")
span.AddEvent("My metadata", trace.WithAttributes(
	attribute.String("foobar", "value"),
	attribute.Int("x", 12345"),
))

Log an Error

An Error object can be logged to the active span. This appears as a log event on the span.

err := errors.New("My error message")
span.RecordError(err)

// Can also add attribute metadata.
span.RecordError(err, trace.WithAttributes(
	attribute.String("foobar", "value"),
))

Scope Tracing

The scope functions automate span start/end and error reporting to the active trace.

Function Description
StartScope()/BranchScope() Start a scope by creating a span named after the fully qualified calling function.
StartNamedScope()/BranchNamedScope() Start a scope by creating a span with user-provided name.
EndScope() End the scope, record returned error value.
CallScope()/CallScopeBranch() Call a code block as a scope using StartScope()/EndScope() functionality.
CallNamedScope()/CallNamedScopeBranch() Same as CallScope() with a user-provided span name.

The secondary Branch functions perform the same task as their counterparts, except that it will "branch" from an existing trace only. If the context contains no trace id, no trace will be created. The Branch functions are best used with lower level or shared code where there is no value in creating a trace starting at that point.

If the CallScope() action function returns an error, the error message is automatically logged to the trace and the trace is marked as error.

Using StartScope()/EndScope()

import (
	"context"

	"github.com/mailgun/holster/tracing"
	"github.com/sirupsen/logrus"
)

func MyFunc(ctx context.Context) (reterr error) {
	ctx = tracing.StartScope(ctx)
	defer func() {
		tracing.EndScope(ctx, reterr)
	}()

	logrus.WithContext(ctx).Info("This message also logged to trace")

	// ...

	return nil
}

Using CallScope()

import (
	"context"

	"github.com/mailgun/holster/v4/tracing"
	"github.com/sirupsen/logrus"
)

func MyFunc(ctx context.Context) error {
	return tracing.CallScope(ctx, func(ctx context.Context) error {
		logrus.WithContext(ctx).Info("This message also logged to trace")

		// ...

		return nil
	})
}

Scope Log Level

Log level can be applied to individual spans using variants of CallScope()/StartScope() to set debug, info, warn, or error levels:

ctx2 := tracing.StartScopeDebug(ctx)
defer tracing.EndScope(ctx2, nil)
err := tracing.CallScopeDebug(ctx, func(ctx context.Context) error {
    // ...

    return nil
})

Scope Log Level Filtering

Just like with common log frameworks, scope will filter spans that are a lower severity than threshold provided using WithLevel().

Instrumentation

Logrus

Logrus is configured by InitTracing() to mirror log messages to the active trace, if exists.

For this to work, you must use the WithContext() method to propagate the active trace stored in the context.

logrus.WithContext(ctx).Info("This message also logged to trace")

If the log is error level or higher, the span is also marked as error and sets attributes otel.status_code and otel.status_description with the error details.

Other Instrumentation Options

See: https://opentelemetry.io/registry/?language=go&component=instrumentation

gRPC Client

Client's trace ids are propagated to the server. A span will be created for the client call and another one for the server side.

import (
	"google.golang.org/grpc"
	"go.opentelemetry.io/contrib/instrumentation/google.golang.org/grpc/otelgrpc"
)

conn, err := grpc.Dial(server,
	grpc.WithStatsHandler(otelgrpc.NewClientHandler()),
)

gRPC Server

import (
	"google.golang.org/grpc"
	"go.opentelemetry.io/contrib/instrumentation/google.golang.org/grpc/otelgrpc"
)

grpcSrv := grpc.NewServer(
	grpc.StatsHandler(otelgrpc.NewServerHandler()),
)

Config Options

Possible environment config exporter config options when using tracing.InitTracing().

OTLP

  • OTEL_EXPORTER_OTLP_PROTOCOL
    • May be one of: grpc, http/protobuf.
  • OTEL_EXPORTER_OTLP_ENDPOINT
    • Set to URL like http://collector:<port> or https://collector:<port>.
    • Port for grpc protocol is 4317, http/protobuf is 4318.
    • If protocol is grpc, URL scheme http indicates insecure TLS connection, https indicates secure even though connection is over gRPC protocol, not HTTP(S).
  • OTEL_EXPORTER_OTLP_CERTIFICATE, OTEL_EXPORTER_OTLP_CLIENT_CERTIFICATE, OTEL_EXPORTER_OTLP_CLIENT_KEY
    • If protocol is grpc or using HTTPS endpoint, set TLS certificate files.
  • OTEL_EXPORTER_OTLP_HEADERS
    • Optional headers passed to collector in format: key=value,key2=value2,....

See also OTLP configuration reference.

Jaeger

  • OTEL_EXPORTER_JAEGER_PROTOCOL
  • OTEL_EXPORTER_JAEGER_ENDPOINT
  • OTEL_EXPORTER_JAEGER_AGENT_HOST
  • OTEL_EXPORTER_JAEGER_AGENT_PORT
OTEL_EXPORTER_JAEGER_PROTOCOL

Possible values:

  • udp/thrift.compact (default): Export traces via UDP datagrams. Best used when Jaeger Agent is accessible via loopback interface. May also provide OTEL_EXPORTER_JAEGER_AGENT_HOST/OTEL_EXPORTER_JAEGER_AGENT_PORT, which default to localhost/6831.
  • udp/thrift.binary: Alternative protocol to the more commonly used udp/thrift.compact. May also provide OTEL_EXPORTER_JAEGER_AGENT_HOST/OTEL_EXPORTER_JAEGER_AGENT_PORT, which default to localhost/6832.
  • http/thrift.compact: Export traces via HTTP packets. Best used when Jaeger Agent cannot be deployed or is inaccessible via loopback interface. This setting sends traces directly to Jaeger's collector port. May also provide OTEL_EXPORTER_JAEGER_ENDPOINT, which defaults to http://localhost:14268/api/traces.

Honeycomb

Honeycomb consumes OTLP traces and requires an API key header:

OTEL_EXPORTER_OTLP_PROTOCOL=otlp
OTEL_EXPORTER_OTLP_ENDPOINT=https://api.honeycomb.io
OTEL_EXPORTER_OTLP_HEADERS=x-honeycomb-team=<api-key>

Prometheus Metrics

Prometheus metric objects are defined at array tracing.Metrics. Enable by registering these metrics in Prometheus.

Metric Description
holster_tracing_counter Count of traces generated by holster tracing package. Label error contains true for traces in error status.
holster_tracing_spans Count of trace spans generated by holster tracing package. Label error contains true for spans in error status.