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Webcam issue in my.mainsail.xyz #1173

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paeppi88 opened this issue Nov 27, 2022 · 3 comments
Closed

Webcam issue in my.mainsail.xyz #1173

paeppi88 opened this issue Nov 27, 2022 · 3 comments
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not an Issue User need Support ⚡ Type: Bug Something isn't working

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@paeppi88
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Mainsail Version:

2.4.0

Browser:

Chrome

Device:

Desktop PC

Operating System:

Windows

What happened?

The Webcam is not shown when watching Printer over my.mainsail.xyz.
If I open the printer GUI by IP. Everything works correctly. The Settings are exactly the same.

This happend to all my printers. A few weeks ago everything works correctly. Perhaps there was an update in Mainsail 2.4.0

webcam_issue

What did you expect to happen instead?

Webcam should be shown in my.mainsail.xyz

How to reproduce this bug?

tried it from different devices (Phone, Tablet) and different Browsers (Chrome, Firefox, Edge)

Additional information:

No response

@paeppi88 paeppi88 added the ⚡ Type: Bug Something isn't working label Nov 27, 2022
@meteyou meteyou added the not an Issue User need Support label Nov 27, 2022
@github-actions
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Ahoi!

It looks like this ticket is a request for help (or similar).
Many helpful people will not see your message here and you are
unlikely to get a useful response.

We use github to handle bugreports, feature requests and
planning new releases.

Please use our Discord-Server for help: discord.gg/mainsail

This ticket will be automatically closed.

Fair wind and a following sea!
~ Your friendly MainsailGithubBot

PS: I'm just an automated script, not a real sailor.

@porkcube
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porkcube commented Dec 2, 2022

Can this be reopened as it's an actual issue and not a support request like the bot decided? Since this commit remote instances no longer show the webcam(s) when switching to a remote printer in dashboard or webcam views.

Seems to be the webcam URLs are auto-appending :7125 to the webcam's url whereas prior to that commit / 2.4.0 it was using standard http / :80 (which webcamd uses).

Accessing printer directly by IP: https://imgur.com/uN4B18v
Accessing same printer via another Mainsail instance as a "remote" printer: https://imgur.com/HHzMAP2

@meteyou
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meteyou commented Dec 2, 2022

Just use absolute paths or wait for the Bugfix release. You can read it in the support ticket.
And this is the PR to fix the initial issue: #1162

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Labels
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