mcr.microsoft.com hanging: pulling images failed

[lucasassisrosa]

Hi there,

we're having issues since yesterday on pulling images from mcr.microsoft.com. It's hanging forever or failing with connection reset.

Image we're trying to pull now is: mcr.microsoft.com/playwright:v1.37.0-focal@sha256:76de21fcd165e867021bc510c7cdf1811b68b518ba11a2101c3ec7d737eed831. We also tried with a different playwright version.

Issue log:

20:23:31  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 83.89MB / 568.48MB 235.7s
20:23:57  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 0B / 568.48MB 261.0s
20:24:02  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 14.68MB / 568.48MB 266.0s
20:24:07  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 14.68MB / 568.48MB 271.2s
20:24:12  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 14.68MB / 568.48MB 276.2s
20:24:17  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 14.68MB / 568.48MB 281.4s
20:24:22  #8 sha256:d4ba1144e798cf86d9cad1dc30c84fdab2122da75494e92b92b298f10276b224 14.68MB / 568.48MB 286.6s
20:24:25  #8 ERROR: failed to copy: read tcp 10.97.134.229:39880->150.171.69.10:443: read: connection reset by peer
20:24:25  ------
20:24:25   > [build 1/6] FROM mcr.microsoft.com/playwright:v1.37.0-focal@sha256:76de21fcd165e867021bc510c7cdf1811b68b518ba11a2101c3ec7d737eed831:
20:24:25  ------
20:24:25  failed to copy: read tcp 10.97.134.229:39880->150.171.69.10:443: read: connection reset by peer

[bsallesp]

#1 [internal] load build definition from Dockerfile
#1 transferring dockerfile: 1.08kB 0.0s done
#1 DONE 0.0s

#2 [internal] load metadata for mcr.microsoft.com/dotnet/sdk:8.0
#2 ERROR: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/sdk/manifests/8.0": EOF

#3 [internal] load metadata for mcr.microsoft.com/dotnet/aspnet:8.0
#3 ERROR: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/aspnet/manifests/8.0": EOF

[internal] load metadata for mcr.microsoft.com/dotnet/sdk:8.0:

---

---

[internal] load metadata for mcr.microsoft.com/dotnet/aspnet:8.0:

---

Dockerfile:3

1 | #See https://aka.ms/customizecontainer to learn how to customize your debug container and how Visual Studio uses this Dockerfile to build your images for faster debugging.
2 |
3 | >>> FROM mcr.microsoft.com/dotnet/aspnet:8.0 AS base
4 | USER root
5 | WORKDIR /app

ERROR: failed to solve: mcr.microsoft.com/dotnet/aspnet:8.0: failed to resolve source metadata for mcr.microsoft.com/dotnet/aspnet:8.0: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/aspnet/manifests/8.0": EOF

View build details: docker-desktop://dashboard/build/default/default/pgs4yqanfnc4gkq08vsrbq6a2
C:\Users\bsall\source\repos\Quiztle\Quiztle.API\Dockerfile(0,0): Error CTC1014: Docker command failed with exit code 1.
#0 building with "default" instance using docker driver

#1 [internal] load build definition from Dockerfile
#1 transferring dockerfile: 1.08kB 0.0s done
#1 DONE 0.0s

#2 [internal] load metadata for mcr.microsoft.com/dotnet/sdk:8.0
#2 ERROR: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/sdk/manifests/8.0": EOF

#3 [internal] load metadata for mcr.microsoft.com/dotnet/aspnet:8.0
#3 ERROR: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/aspnet/manifests/8.0": EOF

thats my case

[AndreHamilton-MSFT]

Sorry for the delay. For those facing issues is it intermittent or consistent? Can you run the following

@lucasassisrosa:

curl -A github165 -v mcr.microsoft.com/v2/playwright:v1.37.0-focal/manifests/sha256:76de21fcd165e867021bc510c7cdf1811b68b518ba11a2101c3ec7d737eed831

@bsallesp

curl -A github165 -v https://mcr.microsoft.com/v2/dotnet/sdk/manifests/8.0

In the output of the curl command succeeded you should see an x-msedge-reg value. If you can share that value it would be great. This will help us narrow down where this issue is occurring. Also run it a few times so we have a few values to look into.

[adanbrownpaca]

Same issue here guys, any updates? Running these curl commands result in:

• Host mcr.microsoft.com:443 was resolved.
• IPv6: 2603:1061:f:101::10, 2603:1061:f:100::10
• IPv4: 150.171.70.10, 150.171.69.10
• Trying [2603:1061:f:101::10]:443...
• Connected to mcr.microsoft.com (2603:1061:f:101::10) port 443
• schannel: disabled automatic use of client certificate
• ALPN: curl offers http/1.1
• Send failure: Connection was reset
• schannel: failed to send initial handshake data: sent -1 of 292 bytes
• Closing connection
• schannel: shutting down SSL/TLS connection with mcr.microsoft.com port 443
• Send failure: Connection was reset
• schannel: failed to send close msg: Failed sending data to the peer (bytes written: -1)
  curl: (35) Send failure: Connection was reset

[bsallesp]

Sorry for late, guys.

I forgot to say that, downgrading the docker, it worked.
I am using the version below:

[bsallesp]

Looks like a docker desktop issue.

[bsallesp]

Sorry for the delay. For those facing issues is it intermittent or consistent? Can you run the following

@lucasassisrosa:

curl -A github165 -v mcr.microsoft.com/v2/playwright:v1.37.0-focal/manifests/sha256:76de21fcd165e867021bc510c7cdf1811b68b518ba11a2101c3ec7d737eed831

@bsallesp

curl -A github165 -v https://mcr.microsoft.com/v2/dotnet/sdk/manifests/8.0

In the output of the curl command succeeded you should see an x-msedge-reg value. If you can share that value it would be great. This will help us narrow down where this issue is occurring. Also run it a few times so we have a few values to look into.

[adanbrownpaca]

It is consistent. I will downgrade my version to 4.32 to confirm that it is a docker desktop issue. Stand by.

[adanbrownpaca]

Confirmed. Everything is stable using Docker Desktop version 4.32. Thanks - I will follow this thread for further updates and stay on 4.32 in the mean time.

[Matheus-SS]

I'm having the same problem right now building my images using jenkins and a linux machine. The only solution for me was to download the images before hand and build after that.
Im using mcr.microsoft.com/dotnet/aspnet:7.0 and mcr.microsoft.com/dotnet/sdk:7.0

[K-Benton-CAVC]

Has anyone resolved this other than by downgrading? The same issue is occurring consistently with podman. Running the curl command as requested seems successful (I get < X-MSEdge-Ref: Ref A: 9F14B8D7F3A74CFAAE7B50947911C634 Ref B: EWR311000107049 Ref C: 2024-09-11T14:39:47Z and a list of checksums, etc.) but when running a build, it's all I/O timeout errors. Very confusing and frustrating.

[valentin-pouget-forge]

I downgraded to 4.32MacOS Silicon too, I was experiencing the following issues.

broken build because of a network issue only when OpenVPN was enabled:
failed to solve: node:20.16.0-alpine: failed to resolve source metadata for docker.io/library/node:20.16.0-alpine: failed to do request: Head "https://registry-1.docker.io/v2/library/node/manifests/20.16.0-alpine": dialing registry-1.docker.io:443 container via direct connection because app settings has no HTTPS proxy: connecting to registry-1.docker.io:443: dial tcp: lookup registry-1.docker.io: no such host

connecting to an API endpoint from inside a running container was broken, and timeouting during the authentication endpoint. discovery from inside a running container:
Error in callback: RPError: outgoing request timed out after 3500ms

Authentication issues to pull images
failed to solve: node:20.16-alpine: failed to resolve source metadata for [docker.io/library/node:20.16-alpine:](http://docker.io/library/node:20.16-alpine:) failed to authorize: failed to fetch anonymous token: Get "https://auth.docker.io/token?scope=repository%3Alibrary%2Fnode%3Apull&service=registry.docker.io": dial tcp: lookup [auth.docker.io](http://auth.docker.io/) on 127.0.0.11:53: server misbehaving

[ggrafhalfbrick]

Any news on this without downgrading Docker?

[peereflits]

Failing to pull docker images from mcr.microsoft.com solved by turning off IPv6 on Win11 pro 23H2

The error I got, was:

failed to resolve source metadata for mcr.microsoft.com/dotnet/sdk:8.0: failed to do request: Head "https://mcr.microsoft.com/v2/dotnet/sdk/manifests/8.0": EOF

After some investigation and testing I was able to solve this issue by disabling IPv6.

See: https://github.com/peereflits/Articles/blob/main/Other/2024-10-23-failing-to-pull-docker-images.md

[ggrafhalfbrick]

I ended up having to downgrade to 4.32.0 (157355). That works fine for us.
https://docs.docker.com/desktop/release-notes/

[cseuzaron]

Downgrade solved my problem as well, thank you!

[jabacrack]

I try to downgrade to 4.32.0 and switch off IPv6 - doesn't help.
Windows 10 Pro 22H2

[cesar-albusac]

Upgrading Docker Desktop (to 4.36.0) solved my issue

[jabacrack]

The problem was with my antivirus, after reinstalling the antivirus the docker started working.