Cohort sync task failure #2641
Labels
Issue type - bug
Bugs in existing code that needs to be fixed.
Plugin - local_o365
Status - PR ready / pending release
Dev is done and PR ready. Will be included in the next release.
Milestone
Hi there,
I am creating a new issue as instructed by @weilai-irl on #2609.
Original message:
We have been experiencing the same Cohort sync task failure as above for a while now. It seems to be a scheduled task supposed to run every day. We discovered it after upgrading to Moodle 4.4.1 last week (an update in 4.4 pushes notifications to us now about these task failures). However, after checking the logs, it looks like the task has been failing every day since July 1st for us, so probably not related to the upgrade itself. Here is a failure message example (personal data has been removed):
Could you please investigate the cause of this task failure and provide a solution for fixing it?
Thank you.
Moodle version: 4.4.1
Microsoft plugins version:
PHP version: 8.1
Database version: MySQL 8.0.32
To answer your question @weilai-irl, yes, I have edited the email addresses listed after '1 =>' in the array above. I'm assuming these would go under the field 'name' in the mdl_local_o365_groups_cache table. I just checked the original error message and the total length of this entry is 256 characters.
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