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Renderer encountered an unexpected error: 2147942414 #17703

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m-terlinde opened this issue Aug 12, 2024 · 6 comments
Closed

Renderer encountered an unexpected error: 2147942414 #17703

m-terlinde opened this issue Aug 12, 2024 · 6 comments
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Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting

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@m-terlinde
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m-terlinde commented Aug 12, 2024

Windows Terminal version

1.20.11781.0

Windows build number

10.0.22631

Other Software

AMD onboard graphics driver 31.0.22048.10001
AMD Ryzen 7 PRO 7840U with Radeon 780M graphics

Steps to reproduce

On a freshly booted Win11, opening the Terminal results in Terminal prompting the warning Renderer encountered an unexpected error: 2147942414.

It doesn't matter if I want to start the CMD or PowerShell.

Rebooting sometimes help, sometimes not. Over time the error always resurfaces.

Expected Behavior

No response

Actual Behavior

Does not display the actual terminal.

@m-terlinde m-terlinde added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Aug 12, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@lhecker
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lhecker commented Aug 12, 2024

2147942414 is 0x8007000E which is E_OUTOFMEMORY ("Ran out of memory"). That's unfortunately not something we can do anything about.

Couple questions:

  • How much system memory do you have?
  • Have you checked how much is being used while the issue occurs?
  • Do you know which application may be using your memory (via Task Manager, etc.)?

@carlos-zamora carlos-zamora added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Aug 14, 2024
@Regenhardt
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I have the same problem. Got a new ThinkPad T16 with Windows 11. Installed a few pending windows updates and lenovo firmware/bios updates but it didn't fix it.

I have 32GB RAM installed.
Task Manager says 11.5/30.7 GB (37%) used when the issue occurs. When I close the faulty terminal, it goes to 11.4/30.7 GB.
Most usage is currently by Firefox, 2.8Gb RAM. Nothing else using significant RAM amounts.

@microsoft-github-policy-service microsoft-github-policy-service bot added the No-Recent-Activity This issue/PR is going stale and may be auto-closed without further activity. label Aug 21, 2024
@Regenhardt
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Turns out, the lenovo updater wasn't enough. I downloaded the GPU driver from AMD directly, uninstall the previous one and installed the new one, now my terminal works fine.

@microsoft-github-policy-service microsoft-github-policy-service bot removed the No-Recent-Activity This issue/PR is going stale and may be auto-closed without further activity. label Aug 21, 2024
@Regenhardt
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So @m-terlinde try updating your graphics driver.

@m-terlinde
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I've done that, works like a charm. Thanks!

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Aug 21, 2024
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Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting
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