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[BUG] Bot not mentioning when creating a new ticket #2883

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EGGamer opened this issue Nov 13, 2020 · 5 comments
Closed

[BUG] Bot not mentioning when creating a new ticket #2883

EGGamer opened this issue Nov 13, 2020 · 5 comments
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maybe: bug An unconfirmed bug

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@EGGamer
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EGGamer commented Nov 13, 2020

Since the new update the bot is not mentioning when creating a new ticket. I've been reading the changelog and I can't find anything related to that specifically. I checked the config to see if the mention config var was still there and indeed it is. Is there something I need to do because it was changed?

Version: 3.7.5
Hosting method: Self-hosting in VPS and PM2.

Config var
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@EGGamer EGGamer added the maybe: bug An unconfirmed bug label Nov 13, 2020
@StephenDaDev
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How was this thread created?

@EGGamer
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EGGamer commented Nov 13, 2020

It was created just like a normal one. Sending a DM to the bot.

@StephenDaDev
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Ok, I know the react to contact didn't earlier.

@jb3
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jb3 commented Nov 13, 2020

Can reproduce this, mention is set to @here but no ping ever comes through on thread creation.

@fourjr
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fourjr commented Nov 14, 2020

Fixed in v3.7.6

@fourjr fourjr closed this as completed Nov 14, 2020
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Labels
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4 participants