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Update Ticket disregards public flag for comments #239

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larsm11 opened this issue Sep 11, 2016 · 4 comments
Closed

Update Ticket disregards public flag for comments #239

larsm11 opened this issue Sep 11, 2016 · 4 comments

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@larsm11
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larsm11 commented Sep 11, 2016

When using Ticket.UpdateTicket to add comments to existing tickets, all comments become public regardless of public= being set to true og false.

Sample code that produces a public comment in Zendesk:
var updateResponse = api.Tickets.UpdateTicket(ticket, new Comment() { Body = "This comment is added as an internal note, but last time it came in as a public one ", Public = false})

@jvb93
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jvb93 commented Sep 13, 2016

@larsm11 Are you using the latest commit? This was supposedly fixed in PR #234

I'm testing now, will confirm in a bit.

@mozts2005
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@jvb93 let me know if this fix is working and I will make a prod release of it.

@jvb93
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jvb93 commented Sep 13, 2016

@mozts2005 Well my simple test of creating a ticket with a private comment worked so that's a huge step in the right direction - looking forward to the next NuGet release.

@larsm11
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larsm11 commented Sep 13, 2016

Yes, it works now.

Thanks.

/LarsM

@larsm11 larsm11 closed this as completed Sep 13, 2016
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