You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
When using Ticket.UpdateTicket to add comments to existing tickets, all comments become public regardless of public= being set to true og false.
Sample code that produces a public comment in Zendesk: var updateResponse = api.Tickets.UpdateTicket(ticket, new Comment() { Body = "This comment is added as an internal note, but last time it came in as a public one ", Public = false})
The text was updated successfully, but these errors were encountered:
@mozts2005 Well my simple test of creating a ticket with a private comment worked so that's a huge step in the right direction - looking forward to the next NuGet release.
When using Ticket.UpdateTicket to add comments to existing tickets, all comments become public regardless of public= being set to true og false.
Sample code that produces a public comment in Zendesk:
var updateResponse = api.Tickets.UpdateTicket(ticket, new Comment() { Body = "This comment is added as an internal note, but last time it came in as a public one ", Public = false})
The text was updated successfully, but these errors were encountered: