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The UpdateUserIdentity method (and Async version) is POSTing to the /identities.json endpoint. Using the /identities.json endpoint is creating NEW identities rather than updating the existing one. According the Zen documentation, an identity update needs to use the identity ID value in order to update: https://developer.zendesk.com/rest_api/docs/core/user_identities#update-identity
The text was updated successfully, but these errors were encountered:
The UpdateUserIdentity method (and Async version) is POSTing to the /identities.json endpoint. Using the /identities.json endpoint is creating NEW identities rather than updating the existing one. According the Zen documentation, an identity update needs to use the identity ID value in order to update: https://developer.zendesk.com/rest_api/docs/core/user_identities#update-identity
The text was updated successfully, but these errors were encountered: