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debug-storage.md

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copyright lastupdated keywords subcollection content-type
years
2020, 2022
2022-11-15
satellite, hybrid, multicloud, storage error messages, error message
satellite
troubleshoot

{{site.data.keyword.attribute-definition-list}}

Storage error messages

{: #debug-storage}

You can debug storage on {{site.data.keyword.satellitelong}} by reviewing the provided health information. {: shortdesc}

Reviewing error messages and logs

{: #review-messages-logs-storage}

ST0001 error message

{: #st0001}

The cluster ID is not specified in the body of your request. To list cluster IDs, run ibmcloud ks cluster ls. {: shortdesc}

Response code: 400

ST0002 error message

{: #st0002}

The input parameters in the request body are either incomplete or in the wrong format. Be sure to include all required parameters in your request in JSON format. {: shortdesc}

Response code: 404

ST0003 error message

{: #st0003}

Internal server error occurred. {: shortdesc}

Error type: General

Response code: 500

ST0004 error message

{: #st0004}

The specified volume ID could not be found. {: shortdesc}

Error type: Bad request

Response code: 404

ST0005 error message

{: #st0005}

The specified worker node could not be found. {: shortdesc}

Error type: Provisioning

How to fix it: To list all worker nodes in the cluster run ibmcloud ks worker ls.

Response code: 404

ST0006 error message

{: #st0006}

The service is currently unavailable. Wait a few minutes and try again. MS Backend Error is: error-message {: shortdesc}

Error type: Services

Response code: 500

ST0007 error message

{: #st0007}

The specified volume attachment ID could not be found. To retrieve the volume attachment ID, run ibmcloud is volume VOLUME_ID and note the Vdisk ID in the Volume Attachment Instance Reference. {: shortdesc}

Error type: Bad request

Response code: 404

ST0008 error message

{: #st0008}

User is not authorized to create service subscription on CLUSTER-ID cluster ID. {: shortdesc}

Error type: Authorization

Response code: 401

Verify that storage configuration and service cluster both must be on same {{site.data.keyword.satelliteshort}} location, if not create a configuration and then retry.

ST0009 error message

{: #st0009}

CLUSTER-ID cluster is not a service {{site.data.keyword.satelliteshort}} cluster. {: shortdesc}

Error type: Bad request

Response code: 400

How to fix it: Verify your service clusters by running ibmcloud sat services --location <location-ID> command.

ST0010 error message

{: #st0010}

User doesn't have access to perform this operation. {: shortdesc}

Error type: Authorization,

How to fix it: login as location or service admin and then perform this operation,

Response code: 400

ST0013 error message

{: #st0013}

The cluster ID is not specified in the query. To list cluster IDs, run ibmcloud ks cluster ls. {: shortdesc}

Error type: General,

Response code: 400

ST0014 error message

{: #st0014}

The required input parameter PARAMETER in the request body is either missing or unsupported. The specified value is PARAMETER. The expected value(s) is(are) VALUE. {: shortdesc}

Error type: Bad request

Response code: 404

ST0015 error message

{: #st0015}

The required input parameter PARAMETER-NAME in the request body is missing. {: shortdesc}

Error type: Bad request

Response code: 404

ST0016 error message

{: #st0016}

Failed to update the tags for the volume with CRN VOLUMECRN. BackendError: BACKEND-ERROR {: shortdesc}

Error type: Services

Response code: 400

ST0017 error message

{: #st0017}

Failed to retrieve resource details. {: shortdesc}

Error type: Services

Response code: 400

ST0018 error message

{: #st0018}

Result limit reached. {: shortdesc}

Error type: Services

Response code: 404

ST0019 error message

{: #st0019}

OBJECT-TYPE not found with the identifier: IDENTIFIER. {: shortdesc}

Error type: Services

Response code: 404

ST0020 error message

{: #st0020}

The request parameter with name PARAMETER-NAME is not supported. {: shortdesc}

Error type: Services

Response code: 404

ST0021 error message

{: #st0021}

OBJECT-TYPE with the identifier OBJECT-IDENTIFIER already exists. {: shortdesc}

Error type: Services

Response code: 404

ST0022 error message

{: #st0022}

Failed to send credential audit event. {: shortdesc}

Error type: Services

Response code: 500

ST0023 error message

{: #st0023}

Unable to update configuration with name CONFIGURATION-NAME. NUMBER assignments depend on this configuration. Remove them before you update this configuration or create a new configuration. {: shortdesc}

Error type: Services

Response code: 500

ST0024 error message

{: #st0024}

The given parameter value VALUE does not match with regular expression REG-EX. {: shortdesc}

Error type: Services

Response code: 400

ST0025 error message

{: #st0025}

The length of given parameter value VALUE is less than minimum allowed length MININUM-LENGTH. {: shortdesc}

Error type: Services

Response code: 400

ST0026 error message

{: #st0026}

The length of given parameter value VALUE is greater than maximum allowed length MAXIMUM-LENGTH. {: shortdesc}

Error type: Services

Response code: 400

ST0027 error message

{: #st0027}

Unable to update OBJECT-TYPE with the identifier: IDENTIFIER. No OBJECT-TYPE parameter found in the request body to update. {: shortdesc}

Error type: Bad request

Response code: 404

ST0028 error message

{: #st0028}

Unable to add or update storage class as storage class template is not registered for TEMPLATE and VERSION. {: shortdesc}

Error type: Services

Response code: 404

ST0030 error message

{: #st0030}

Cluster not found corresponding to the given cluster ID: CLUSTER-ID {: shortdesc}

Error type: Bad request

How to fix it: To list all the Satellite clusters that you have access to, run ibmcloud oc cluster ls --provider=satellite.

Response code: 404

ST0031 error message

{: #st0031}

The required input query parameter PARAMETER-NAME is missing. {: shortdesc}

Error type: Bad request

Response code: 404

ST0032 error message

{: #st0032}

The PARAMETER and PARAMETER parameters are exclusive. Provide only one of these parameters. {: shortdesc}

Error type: Bad request

Response code: 404

ST0033 error message

{: #st0033}

Updating an assignment, created for a cluster, to cluster group(s) is not supported. Run ibmcloud sat storage assignment rm to remove the assignment and create new assignment with cluster group(s). {: shortdesc}

Error type: Bad request

Response code: 400

ST0034 error message

{: #st0034}

Failed to remove old temporary storage configuration with name: OBJECT-NAME. {: shortdesc}

Error type: Services

How to fix it: To remove the storage configuration manually, run ibmcloud sat storage config rm --config=<config-name>.

Response code: 500

ST0035 error message

{: #st0035}

ERROR-MESSAGE. INCIDENT-ID {: shortdesc}

Error type: Services

Response code: 500

ST0036 error message

{: #st0036}

Parameter is an invalid UUID. {: shortdesc}

Error type: Bad request

Response code: 400

ST0037 error message

{: #st0037}

Failed to fetch OBJECT IDENTIFIER. {: shortdesc}

Error type: Services

Response code: 500

ST0038 error message

{: #st0038}

{{site.data.keyword.satelliteshort}} Location LOCATION not found. To list all the {{site.data.keyword.satelliteshort}} locations that you have access to, run ibmcloud sat locations. {: shortdesc}

Error type: Bad request

Response code: 404

ST0039 error message

{: #st0039}

{{site.data.keyword.cloud_notm}} {{site.data.keyword.satelliteshort}} is not available in this region. Choose a supported {{site.data.keyword.cloud_notm}} region with ibmcloud target -r REGION to manage your {{site.data.keyword.satelliteshort}} location from, and try again. For supported multizone regions, see http://ibm.biz/satloc-mzr. {: shortdesc}

Error type: {{site.data.keyword.satelliteshort}}

Response code: 404

ST0040 error message

{: #st0040}

Format error in template file. TEMPLATE-ERROR {: shortdesc}

Error type: Bad request

Response code: 400

ST0041 error message

{: #st0041}

Maximum allowed storage requests limit reached. Existing count:EXISTING-COUNT allowed count:ALLOWED-COUNT. {: shortdesc}

Error type: Bad request

Response code: 400

ST0042 error message

{: #st0042}

A storage request for volume-type:<volumeType> already exists with ID REQUEST-ID. {: shortdesc}

Error type: Bad request

Response code: 400

ST0043 error message

{: #st0043}

Backend service access denied. {: shortdesc}

Error type: Services Response code: 403

ST0044 error message

{: #st0044}

Provided total-capacity must be greater than current total-capacity. {: shortdesc}

Error type: Bad request

Response code: 400

ST0045 error message

{: #st0045}

Total-capacity must be a positive integer and the unit of total-capacity must be in the form of E, T, G, M, K, B. {: shortdesc}

Error type: Bad request

Response code: 400

ST0046 error message

{: #st0046}

This storage configuration is already up to date with the latest revision. No newer revision available for TEMPLATE-NAME at version TEMPLATE-VERSION. Current revision: CURRENT-VERSION and latest revision.

Error type: Bad request

Response code: 406

ST0047 error message

{: #st0047}

The PARAMETER1 value PARAMETER2 must contain only alphabets, numbers, underscore, and hyphen.

Error type: Bad request

Response code: 400

ST0048 error message

{: #st0048}

Failed to update wanted storage configuration. Assignment creation failed.

Error type: Services

Response code: 500

ST0049 error message

{: #st0049}

Configuration is created in CONFIG-LOCATIOIN location but the cluster is in CLUSTER-LOCATION location. Re-create the configuration in CLUSTER-LOCATION location and retry.

Error type: Bad request

Response code: 400

ST0050 error message

{: #st0050}

The controller ID is not specified in the request.

Error type: Bad request

Response code: 400

ST0051 error message

{: #st0051}

Failed to retrieve OBJECT-TYPE. BackendError: BACKEND-ERROR

Error type: Services

Response code: 500

ST0052 error message

{: #st0052}

Unable to create or update storage configuration. Multiple storage classes defined with the name STORAGE-CLASS-NAME.

Error type: Bad request

Response code: 400