Could not find resource firstrunwizard/js/personalsettings.js to load

[didim99]

Steps to reproduce

1. Open Personal Settings
2. Access the “Mobile & desktop” tab

Expected behaviour

Nothing new appears Admin Error log

Actual behaviour

Everytime a user accesses the “Mobile and Desktop” tab under personal settings, the following error is added to the log:

Server configuration

Operating system: Ubuntu 20.04

Web server: Apache 2.4 (perhaps not relevant)

Database: MySQL 8.0.36 (perhaps not relevant)

PHP version: 8.1.27 (perhaps not relevant)

Nextcloud version: 29.0.1

Where did you install Nextcloud from: Official GitHub release (updated to 29 via web-updater)

List of activated apps:

  - activity: 2.21.1
  - admin_audit: 1.19.0
  - bruteforcesettings: 2.9.0
  - circles: 29.0.0-dev
  - cloud_federation_api: 1.12.0
  - comments: 1.19.0
  - contactsinteraction: 1.10.0
  - dashboard: 7.9.0
  - dav: 1.30.1
  - drawio: 3.0.2
  - federatedfilesharing: 1.19.0
  - federation: 1.19.0
  - files: 2.1.0
  - files_3dmodelviewer: 0.0.14
  - files_accesscontrol: 1.19.1
  - files_downloadlimit: 2.0.0
  - files_external: 1.21.0
  - files_pdfviewer: 2.10.0
  - files_reminders: 1.2.0
  - files_sharing: 1.21.0
  - files_trashbin: 1.19.0
  - files_versions: 1.22.0
  - firstrunwizard: 2.18.0
  - forms: 4.2.4
  - groupfolders: 17.0.0
  - logreader: 2.14.0
  - lookup_server_connector: 1.17.0
  - metadata: 0.20.0
  - nextcloud_announcements: 1.18.0
  - notes: 4.10.0
  - notifications: 2.17.0
  - oauth2: 1.17.0
  - password_policy: 1.19.0
  - photos: 2.5.0
  - privacy: 1.13.0
  - provisioning_api: 1.19.0
  - recommendations: 2.1.0
  - related_resources: 1.4.0
  - richdocuments: 8.4.2
  - serverinfo: 1.19.0
  - settings: 1.12.0
  - sharebymail: 1.19.0
  - support: 1.12.0
  - survey_client: 1.17.0
  - systemtags: 1.19.0
  - text: 3.10.0
  - theming: 2.4.0
  - twofactor_backupcodes: 1.18.0
  - updatenotification: 1.19.1
  - user_status: 1.9.0
  - viewer: 2.3.0
  - weather_status: 1.9.0
  - workflowengine: 2.11.0

Nextcloud configuration:

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "29.0.1.1",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "25",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "maintenance": false,
        "app_install_overwrite": [
            "files_3d"
        ],
        "loglevel": 2,
        "default_phone_region": "RU",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "theme": "",
        "maintenance_window_start": 22,
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": ***REMOVED SENSITIVE VALUE***,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        }
    }
}

Client configuration

Browser: Firefox 126.0 (perhaps not relevant)

Operating system: Ubuntu 20.04 Desktop (perhaps not relevant)

Logs

Nextcloud log (data/owncloud.log)

{"reqId":"***","level":3,"time":"2024-05-26T10:22:56+00:00","remoteAddr":"***","user":"didim","app":"jsresourceloader","method":"GET","url":"/index.php/settings/user/sync-clients","message":"Could not find resource firstrunwizard/js/personalsettings.js to load","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0","version":"29.0.1.1","data":{"app":"jsresourceloader"},"id":"***"}

Browser log

Nothing to show

This is just a copy from Nextcloud Help thread where several users (including me) reporting similar problem, it seems to be a bug.

[197788]

This is just a copy from Nextcloud Help thread where several users (including me) reporting similar problem, it seems to be a bug.

I get the error message also... I am running version 29.0.2, and the error does occur when visiting the “Mobile & desktop” tab.

[fastSimulations]

I have the same issue on 29.0.2 installed on TrueNAS Scale.

[jsresourceloader] Error: Could not find resource firstrunwizard/js/personalsettings.js to load
GET /settings/user/sync-clients

[knarxy]

Experiencing the very same issue on Nextcloud Server version 29.0.2 in a dockerized environment. I'm using postgres as DB server and these are my environment variables of the nextcloud:apache (latest) container:

"Env": [
            "REDIS_HOST=redis",
            "POSTGRES_HOST=db",
            "POSTGRES_PASSWORD=XXX_REDACTED_XXX",
            "POSTGRES_DB=XXX_REDACTED_XXX",
            "POSTGRES_USER=XXX_REDACTED_XXX",
            "PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin",
            "PHPIZE_DEPS=autoconf \t\tdpkg-dev \t\tfile \t\tg++ \t\tgcc \t\tlibc-dev \t\tmake \t\tpkg-config \t\tre2c",
            "PHP_INI_DIR=/usr/local/etc/php",
            "APACHE_CONFDIR=/etc/apache2",
            "APACHE_ENVVARS=/etc/apache2/envvars",
            "PHP_CFLAGS=-fstack-protector-strong -fpic -fpie -O2 -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64",
            "PHP_CPPFLAGS=-fstack-protector-strong -fpic -fpie -O2 -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64",
            "PHP_LDFLAGS=-Wl,-O1 -pie",
            "GPG_KEYS=XXX_REDACTED_XXX",
            "PHP_VERSION=8.2.20",
            "PHP_URL=https://www.php.net/distributions/php-8.2.20.tar.xz",
            "PHP_ASC_URL=https://www.php.net/distributions/php-8.2.20.tar.xz.asc",
            "PHP_SHA256=4474cc430febef6de7be958f2c37253e5524d5c5331a7e1765cd2d2234881e50",
            "PHP_MEMORY_LIMIT=512M",
            "PHP_UPLOAD_LIMIT=512M",
            "APACHE_BODY_LIMIT=1073741824",
            "NEXTCLOUD_VERSION=29.0.2"
        ]

I can provide more info if needed, please just let me know. I'll subscribe to this thread to stay updated on any further info regarding it. Thanks y'all.

[thesorskod]

I disabling the app, until a solution can be found.

[Gyarbij]

Also have this issue with the latest aio. no custom settings or config for the base deployment.