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nc_update does not work #1967

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janvlug opened this issue Sep 6, 2024 · 2 comments
Closed

nc_update does not work #1967

janvlug opened this issue Sep 6, 2024 · 2 comments
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has-updates

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@janvlug
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janvlug commented Sep 6, 2024

When I run nc_update from the web interface, it seems like an update starts, I see:

image

On the CLI, I see that update.sh is running in top:

1772068 root      20   0    4188   3204   2504 S   0.7   0.0   0:00.39 update.sh

However, it seems that the update does not finalize, but results in a timeout or something like that. After waiting for some time, I see: Something went wrong. Try refreshing the page in the web interface, then it seems that the browser 'hangs' on loading the page, and after waiting even longer I get redirected to the login page.

System information

NextcloudPi diagnostics 

NextcloudPi version  v1.54.3
NextcloudPi image    NextCloudPi_RaspberryPi_v1.51.3.img
OS                   Debian GNU/Linux 12. 6.1.21-v8+ (aarch64)
automount            yes
USB devices          sda 
datadir              /media/nextcloudpi_data/ncdata/data
data in SD           no
data filesystem      btrfs
data disk usage      2.7T/5.3T
rootfs usage         7.5G/59G
swapfile             /var/swap
dbdir                /media/USBdrive/ncdatabase
Nextcloud check      ok
Nextcloud version    28.0.9.1
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          up
Postfix service      up
Internet check       ok
Public IPv4          ***REMOVED SENSITIVE VALUE***
Public IPv6          ***REMOVED SENSITIVE VALUE***
Port 80              open
Port 443             open
IP                   ***REMOVED SENSITIVE VALUE***
Gateway              ***REMOVED SENSITIVE VALUE***
Interface            eth0
Certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               24days
Nextcloud configuration 

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "7": "nextcloudpi",
            "5": "nextcloudpi.local",
            "8": "nextcloudpi.lan",
            "3": "<redacted>",
            "11": "2001:1c00:c0b:8a00:d8ba:2e77:2f5b:472",
            "1": "192.168.178.15",
            "2": "<redacted>",
            "14": "nextcloudpi"
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.9.1",
        "overwrite.cli.url": "<redacted>",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/media\/nextcloudpi_data\/ncdata\/data\/tmp",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https",
        "maintenance": false,
        "logfile": "\/media\/nextcloudpi_data\/ncdata\/data\/nextcloud.log",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "loglevel": "2",
        "log_type": "file",
        "mysql.utf8mb4": true,
        "theme": "",
        "data-fingerprint": "1ffbe802b84316f94db84dfd10411753",
        "mail_sendmailmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance_window_start": 3
    }
}
HTTPd logs 

[Fri Sep 06 10:57:13.661178 2024] [authz_host:error] [pid 1696260:tid 1696275] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:13.717987 2024] [authz_host:error] [pid 1696260:tid 1696280] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:13.881245 2024] [authz_host:error] [pid 1696260:tid 1696262] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:14.080614 2024] [authz_host:error] [pid 1696260:tid 1696262] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:19.908364 2024] [authz_host:error] [pid 1696260:tid 1696274] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:20.093507 2024] [authz_host:error] [pid 1696260:tid 1696274] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:27.832011 2024] [authz_host:error] [pid 1696260:tid 1696264] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:57:28.045473 2024] [authz_host:error] [pid 1696260:tid 1696264] [remote 192.168.178.129:56852] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:25.678897 2024] [authz_host:error] [pid 1560304:tid 1560330] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/green-circle.svg failed, reason: unable to get the remote host name, referer: https://nextcloudpi.local:4443/css/ncp.css
[Fri Sep 06 10:59:25.685662 2024] [authz_host:error] [pid 1560304:tid 1560352] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:25.930297 2024] [authz_host:error] [pid 1560304:tid 1560352] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:25.930765 2024] [authz_host:error] [pid 1560304:tid 1560352] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:25.936594 2024] [authz_host:error] [pid 1560304:tid 1560330] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/green-circle.svg failed, reason: unable to get the remote host name, referer: https://nextcloudpi.local:4443/css/ncp.css
[Fri Sep 06 10:59:26.102544 2024] [authz_host:error] [pid 1560304:tid 1560352] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.392027 2024] [authz_host:error] [pid 1560304:tid 1560341] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/download.svg failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.396200 2024] [authz_host:error] [pid 1560304:tid 1560337] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/delete.svg failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.401150 2024] [authz_host:error] [pid 1560304:tid 1560323] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.655649 2024] [authz_host:error] [pid 1560304:tid 1560323] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.655649 2024] [authz_host:error] [pid 1560304:tid 1560341] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/download.svg failed, reason: unable to get the remote host name
[Fri Sep 06 10:59:26.659543 2024] [authz_host:error] [pid 1560304:tid 1560337] [remote 192.168.178.129:46104] AH01753: access check of 'localhost' to /img/delete.svg failed, reason: unable to get the remote host name
Database logs 

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory
Nextcloud logs 

<redacted>
{"reqId":"ZtrG78q4EEjePHAxKLst8QAAFxc","level":3,"time":"2024-09-06T09:10:07+00:00","remoteAddr":"83.87.39.90","user":"<redacted>","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/dashboard/api/v2/widget-items?widgets%5B%5D=mail","message":"Exception thrown: Symfony\\Component\\Routing\\Exception\\InvalidParameterException","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:129.0) Gecko/20100101 Firefox/129.0","version":"28.0.9.1","exception":{"Exception":"Symfony\\Component\\Routing\\Exception\\InvalidParameterException","Message":"Parameter \"guestName\" for route \"core.GuestAvatar.getAvatar\" must match \"[^/]++\" (\"\" given) to generate a corresponding URL.","Code":0,"Trace":[{"file":"/var/www/nextcloud/3rdparty/symfony/routing/Generator/UrlGenerator.php","line":161,"function":"doGenerate","class":"Symfony\\Component\\Routing\\Generator\\UrlGenerator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":372,"function":"generate","class":"Symfony\\Component\\Routing\\Generator\\UrlGenerator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/CachingRouter.php","line":65,"function":"generate","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/lib/private/URLGenerator.php","line":103,"function":"generate","class":"OC\\Route\\CachingRouter","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Dashboard/MailWidget.php","line":167,"function":"linkToRoute","class":"OC\\URLGenerator","type":"->"},{"function":"OCA\\Mail\\Dashboard\\{closure}","class":"OCA\\Mail\\Dashboard\\MailWidget","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/mail/lib/Dashboard/MailWidget.php","line":152,"function":"array_map"},{"file":"/var/www/nextcloud/apps/mail/lib/Dashboard/MailWidgetV2.php","line":43,"function":"getItems","class":"OCA\\Mail\\Dashboard\\MailWidget","type":"->"},{"file":"/var/www/nextcloud/apps/dashboard/lib/Controller/DashboardApiController.php","line":142,"function":"getItemsV2","class":"OCA\\Mail\\Dashboard\\MailWidgetV2","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getWidgetItemsV2","class":"OCA\\Dashboard\\Controller\\DashboardApiController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/ocs/v1.php","line":65,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/ocs/v2.php","line":23,"args":["/var/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/nextcloud/3rdparty/symfony/routing/Generator/UrlGenerator.php","Line":194,"CustomMessage":"Exception thrown: Symfony\\Component\\Routing\\Exception\\InvalidParameterException"}}
@theCalcaholic
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Can you try again after the update to v1.55.0 and see if the issue persists?

@janvlug
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janvlug commented Sep 8, 2024

I upgraded to v1.55.0, and after that did the nextcloud update from the web interface. All went well. I am now on Nextcloud 29.0.4.

And if I try to upgrade Nextcloud now from the web interface, I get:

[ nc-update-nextcloud ] (Sun Sep 8 12:59:49 BST 2024)
Failed to reset failed state of unit ncp-encrypt.service: Unit ncp-encrypt.service not loaded.
Running as unit: ncp-update-nc.service
Nextcloud version 29.0.4 is already installed. Nothing to do.
Nextcloud update finished successfully.

Which seems good to me. So closing this issue.

@janvlug janvlug closed this as completed Sep 8, 2024
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