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Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud configuration:
Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Insert your webserver log here
Nextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
The text was updated successfully, but these errors were encountered:
GitMate.io thinks possibly related issues are #11325 (NextCloud stays logged in), #9357 (nextcloud desktop app not connection), #9460 (Nextcloud stays logged in even if "Stay logged" is not checked), #3345 (Wrong time in nextcloud.log), and #7801 (Nextcloud Talk APP NOT Working).
GitMate.io thinks possibly related issues are #11325 (NextCloud stays logged in), #9357 (nextcloud desktop app not connection), #9460 (Nextcloud stays logged in even if "Stay logged" is not checked), #3345 (Wrong time in nextcloud.log), and #7801 (Nextcloud Talk APP NOT Working).
As this seems to be a setup issue I would like to ask you to raise your question in the forums: https://help.nextcloud.com
If you wish support with setup issues from Nextcloud GmbH we offer this as part of the Nextcloud subscription. Learn more about this at https://nextcloud.com/enterprise/
Steps to reproduce
====================================
你们自己翻译吧,我不会英语。
在使用Nextcloud过程中,在阿里云服务器上安装配置完成Nextcloud后,用PC浏览器可以登陆,
用安卓手机APP无法登陆到Nextcloud。
怎么设置都不行。
前来请教。
错误提示信息在附件
=======================================================
Expected behaviour
Tell us what should happen
Actual behaviour
Tell us what happens instead
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
The text was updated successfully, but these errors were encountered: