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Move via Federated-Cloud error: renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: false) #9021

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ghost opened this issue Mar 28, 2018 · 6 comments
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Move via Federated-Cloud error: renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: false) #9021

ghost opened this issue Mar 28, 2018 · 6 comments

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@ghost
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ghost commented Mar 28, 2018

Steps to reproduce

  1. Add share from user@nc1.example.com to user@nc2.example.com
  2. Accept the Federated-Share on nc2.example.com
  3. Move from nc2.example.com via the botten ( https://nc2.example.com/apps/files/?dir=/…&fileid=… )

Expected behaviour

The file is moved to the folder of nc1.example.com.

Actual behaviour

It issued the message "... could not be moved".

Server configuration

Operating system:
Debian 9

Web server:
Apache2

Database:
Mariadb

PHP version:
PHP 7.0.27-0+deb9u1

Nextcloud version: (see Nextcloud admin page)
13.0.1

Updated from an older Nextcloud/ownCloud or fresh install:
nc1 it a fresh installation. nc2 exists already Owncloud 6 or something

Where did you install Nextcloud from:
In both cases via tar file download.

Signing status:

Signing status 
No errors have been found.

List of activated apps:

App list 
Enabled:
  - activity: 2.6.1
  - admin_audit: 1.3.0
  - admin_notifications: 1.0.1
  - announcementcenter: 3.2.1
  - apporder: 0.4.1
  - bruteforcesettings: 1.0.3
  - calendar: 1.6.1
  - checksum: 0.3.5
  - comments: 1.3.0
  - contacts: 2.1.3
  - dav: 1.4.6
  - deck: 0.3.1
  - encryption: 2.0.0
  - end_to_end_encryption: 1.0.5
  - external: 3.0.2
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_accesscontrol: 1.3.0
  - files_antivirus: 1.2.0
  - files_automatedtagging: 1.3.0
  - files_downloadactivity: 1.2.0
  - files_external: 1.4.1
  - files_frommail: 0.1.0
  - files_linkeditor: 1.0.4
  - files_markdown: 2.0.4
  - files_pdfviewer: 1.2.1
  - files_rightclick: 0.3.1
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - groupfolders: 1.2.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - mail: 0.7.10
  - metadata: 0.6.0
  - news: 12.0.1
  - nextcloud_announcements: 1.2.0
  - notifications: 2.1.2
  - oauth2: 1.1.0
  - password_policy: 1.3.0
  - polls: 0.8.1
  - previewgenerator: 1.0.9
  - provisioning_api: 1.3.0
  - quota_warning: 1.2.0
  - ransomware_protection: 1.1.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - spreed: 3.1.0
  - survey_client: 1.1.0
  - systemtags: 1.3.0
  - tasks: 0.9.6
  - theming: 1.4.1
  - twofactor_backupcodes: 1.2.3
  - twofactor_totp: 1.4.1
  - updatenotification: 1.3.0
  - user_usage_report: 1.0.1
  - w2g2: 1.1.0
  - workflowengine: 1.3.0
Disabled:
  - files_inotify
  - initialcheck
  - orcid
  - user_external
  - user_ldap

Nextcloud configuration:

Config report 
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nc.coinpg.net"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "overwritehost": "nc.coinpg.net",
        "overwriteprotocol": "https",
        "overwritewebroot": "\/",
        "forwarded_for_headers": [
            "HTTP_X_FORWARDED_FOR",
            "HTTP_X_FORWARDED",
            "HTTP_FORWARDED_FOR"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/nc.coinpg.net",
        "htaccess.RewriteBase": "\/",
        "dbtype": "mysql",
        "version": "13.0.1.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "mail_smtpsecure": "tls",
        "updater.release.channel": "production",
        "maintenance": false
    }
}

Are you using external storage, if yes which one: Federated-Cloud

Are you using encryption: yes

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Firefox 59.0.1 (64-Bit)

Operating system: Arch Linux

Logs

Web server error log

Web server error log 
….….….… - user [28/Mar/2018:19:52:55 +0200] "PROPFIND /remote.php/dav/files/user/ HTTP/1.0" 207 1412 "-" "Mozilla/5.0 (Linux) mirall/2.3.3 (Nextcloud)"
….….….… - - [28/Mar/2018:19:52:56 +0200] "PROPFIND /public.php/webdav/ HTTP/1.0" 401 1750 "-" "sabre-dav/3.2.2 (http://sabre.io/)"
….….….… - LgP8NrEbar6Qna6 [28/Mar/2018:19:52:56 +0200] "PROPFIND /public.php/webdav/ HTTP/1.0" 207 2180 "-" "sabre-dav/3.2.2 (http://sabre.io/)"
….….….… - - [28/Mar/2018:19:52:38 +0200] "GET /apps/logreader/poll?lastReqId=WrvWQQoKCnAAAHk2xacAAAAN HTTP/1.0" 200 842 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0"
….….….… - LgP8NrEbar6Qna6 [28/Mar/2018:19:52:58 +0200] "PROPFIND /public.php/webdav/Sortieren HTTP/1.0" 207 2188 "-" "sabre-dav/3.2.2 (http://sabre.io/)"
….….….… - - [28/Mar/2018:19:52:59 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.0" 200 1308 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0"
….….….… - - [28/Mar/2018:19:52:59 +0200] "POST /index.php/apps/files_sharing/shareinfo?t=LgP8NrEbar6Qna6 HTTP/1.0" 200 27093 "-" "Nextcloud Server Crawler"
….….….… - LgP8NrEbar6Qna6 [28/Mar/2018:19:53:05 +0200] "PROPFIND /public.php/webdav/Sortieren/DCP%20-%20Sitzung%202018-01-24.pdf HTTP/1.0" 404 1709 "-" "sabre-dav/3.2.2 (http://sabre.io/)"
….….….… - user [28/Mar/2018:19:53:10 +0200] "PROPFIND /remote.php/dav/files/user/ HTTP/1.0" 207 1411 "-" "Mozilla/5.0 (Linux) mirall/2.3.3 (Nextcloud)"
….….….… - - [28/Mar/2018:19:52:59 +0200] "GET /apps/logreader/poll?lastReqId=WrvWQQoKCnAAAHk2xacAAAAN HTTP/1.0" 200 842 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0"
….….….… - LgP8NrEbar6Qna6 [28/Mar/2018:19:53:07 +0200] "PUT /public.php/webdav/Sortieren/DCP%20-%20Sitzung%202018-01-24.pdf HTTP/1.0" 500 1637 "-" "Nextcloud Server Crawler"
….….….… - - [28/Mar/2018:19:53:20 +0200] "GET /apps/logreader/poll?lastReqId=WrvWQQoKCnAAAHk2xacAAAAN HTTP/1.0" 200 3465 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0"

Nextcloud log (data/nextcloud.log)

Nextcloud log 
{"reqId":"WrvUYwoKCnAAAAWmYd8AAAAQ","level":3,"time":"2018-03-28T17:44:17+00:00","remoteAddr":"….….….…","user":"--","app":"webdav","method":"PUT","url":"\/public.php\/webdav\/Example\/Example.file","message":"renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: false)","userAgent":"Nextcloud Server Crawler","version":"13.0.1.1"}
{"reqId":"WrvUYwoKCnAAAAWmYd8AAAAQ","level":4,"time":"2018-03-28T17:44:17+00:00","remoteAddr":"….….….…","user":"--","app":"webdav","method":"PUT","url":"\/public.php\/webdav\/Example\/example.file","message":"Exception: {\"Exception\":\"Sabre\\\\DAV\\\\Exception\",\"Message\":\"Could not rename part file to final file\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php(151): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->put(Resource id #142)\\n#1 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1096): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->createFile('DCP - Sitzung 2...', Resource id #142)\\n#2 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(525): Sabre\\\\DAV\\\\Server->createFile('Example\\\/Examp...', Resource id #142, NULL)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#6
\\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/publicwebdav.php(107): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/public.php(79): require_once('\\\/var\\\/www\\\/nc1\\\/...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/nc1\\\/nextcloud-13.0.1\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":213}","userAgent":"Nextcloud Server Crawler","version":"13.0.1.1"}

Browser log

Browser log 
-
@Orbital-Bit
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Orbital-Bit commented Mar 29, 2018 •
edited
Loading

error seems identical to the issue i posted, 8978, and others have reported similar issues with SMB as external storage.
though the external storage is different, the mechanics on the backend are the same WebDAV.
maybe the issues are more related.

@Orbital-Bit Orbital-Bit mentioned this issue Apr 2, 2018
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@Orbital-Bit
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Orbital-Bit commented Apr 2, 2018 •
edited
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@YoSiJo, just to gather some more points of data for comparison.
do you know what the underlying storage is on the federated server?
can you manually (via web interface) rename a file inside a federated share?

@ghost
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ghost commented Apr 3, 2018

@Orbital-Bit Both servers belong to me.
Both have a mysql backend and btrfs storage for files.

I can not create or rename a file in the share.

@ghost
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ghost commented Jun 4, 2018

Good day,
I am sorry, but due to the takeover of github by Microsoft I will delete my account here.
I hope that the problem will be solved.

@TrapoSAMA
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Hi!

I have this error with external storage like DFS (cifs/smb), can create and delete folder but dont upload or rename files.

I using version 13.0.3.2

exist fix for this error ?

@MorrisJobke
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Let's continue this in #8978

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@MorrisJobke @Orbital-Bit @TrapoSAMA