whiteboard is not loaded

[devnull4242]

I installed on Nextcloud 30.0.0 the whiteboard app. After generate a "test.whiteboard" file there is only a download of the file and the app is not opend. On another Nextcloud 30 instance it works. Hiere my logs.

{
   "reqId":"ZuapPJvuQRi800m-_DxzOwAAAFY",
   "level":3,
   "time":"2024-09-15T09:30:36+00:00",
   "remoteAddr":"a.b.c.d",
   "user":"username",
   "app":"no app in context",
   "method":"GET",
   "url":"/ocs/v2.php/apps/notifications/api/v2/notifications",
   "message":"image not found: image:apps/whiteboard.svg webroot: serverroot:/var/www/virtual/username/html/cloud",
   "userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0",
   "version":"30.0.0.14",
   "exception":{
      "Exception":"RuntimeException",
      "Message":"image not found: image:apps/whiteboard.svg webroot: serverroot:/var/www/virtual/username/html/cloud",
      "Code":0,
      "Trace":[
         {
            "file":"/var/www/virtual/username/html/cloud/apps/firstrunwizard/lib/Notification/Notifier.php",
            "line":205,
            "function":"imagePath",
            "class":"OC\\URLGenerator",
            "type":"->",
            "args":[
               "firstrunwizard",
               "apps/whiteboard.svg"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/apps/firstrunwizard/lib/Notification/Notifier.php",
            "line":105,
            "function":"setAppHintDetails",
            "class":"OCA\\FirstRunWizard\\Notification\\Notifier",
            "type":"->",
            "args":[
               [
                  "OC\\Notification\\Notification"
               ],
               "de",
               "whiteboard"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/lib/private/Notification/Manager.php",
            "line":337,
            "function":"prepare",
            "class":"OCA\\FirstRunWizard\\Notification\\Notifier",
            "type":"->",
            "args":[
               [
                  "OC\\Notification\\Notification"
               ],
               "de"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/apps/notifications/lib/Controller/EndpointController.php",
            "line":103,
            "function":"prepare",
            "class":"OC\\Notification\\Manager",
            "type":"->",
            "args":[
               [
                  "OC\\Notification\\Notification"
               ],
               "de"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/lib/private/AppFramework/Http/Dispatcher.php",
            "line":208,
            "function":"listNotifications",
            "class":"OCA\\Notifications\\Controller\\EndpointController",
            "type":"->",
            "args":[
               "v2"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/lib/private/AppFramework/Http/Dispatcher.php",
            "line":114,
            "function":"executeController",
            "class":"OC\\AppFramework\\Http\\Dispatcher",
            "type":"->",
            "args":[
               [
                  "OCA\\Notifications\\Controller\\EndpointController"
               ],
               "listNotifications"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/lib/private/AppFramework/App.php",
            "line":161,
            "function":"dispatch",
            "class":"OC\\AppFramework\\Http\\Dispatcher",
            "type":"->",
            "args":[
               [
                  "OCA\\Notifications\\Controller\\EndpointController"
               ],
               "listNotifications"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/lib/private/Route/Router.php",
            "line":302,
            "function":"main",
            "class":"OC\\AppFramework\\App",
            "type":"::",
            "args":[
               "OCA\\Notifications\\Controller\\EndpointController",
               "listNotifications",
               [
                  "OC\\AppFramework\\DependencyInjection\\DIContainer"
               ],
               [
                  "v2",
                  "ocs.notifications.endpoint.listnotifications"
               ]
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/ocs/v1.php",
            "line":43,
            "function":"match",
            "class":"OC\\Route\\Router",
            "type":"->",
            "args":[
               "/ocsapp/apps/notifications/api/v2/notifications"
            ]
         },
         {
            "file":"/var/www/virtual/username/html/cloud/ocs/v2.php",
            "line":7,
            "args":[
               "/var/www/virtual/username/html/cloud/ocs/v1.php"
            ],
            "function":"require_once"
         }
      ],
      "File":"/var/www/virtual/username/html/cloud/lib/private/URLGenerator.php",
      "Line":242,
      "message":"image not found: image:apps/whiteboard.svg webroot: serverroot:/var/www/virtual/username/html/cloud",
      "exception":[
         
      ],
      "CustomMessage":"image not found: image:apps/whiteboard.svg webroot: serverroot:/var/www/virtual/username/html/cloud"
   },
   "id":"66e6aa293c744"
}

[juliusknorr]

The error message should be fixed by nextcloud/firstrunwizard#1363

Have you also setup the whiteboard backend server as described in the readme? Other then that I've seen a report where old mimetype definitions for the whiteboard in the config/mimetypealiases.json file: https://docs.nextcloud.com/server/latest/admin_manual/configuration_mimetypes/index.html#mimetype-aliases (We should document that)

[Reis-A]

For me the mime type definition form the old whiteboard app was in the file config/mimetypemapping.json
not config/mimetypealiases.json
then it worked for me, but only for newly created files .with suffix .whiteboard and not with files that were created before the mimetype update

[juliusknorr]

Thanks for confirming, I've added that as a known issue to the readme.

[nickvergessen]

• fix: Add missing whiteboard icon firstrunwizard#1363