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Cannot install Node.js 4.47 LTS under Win7 x64. #7621

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hauerwas opened this issue Jul 8, 2016 · 2 comments
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Cannot install Node.js 4.47 LTS under Win7 x64. #7621

hauerwas opened this issue Jul 8, 2016 · 2 comments
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install Issues and PRs related to the installers. windows Issues and PRs related to the Windows platform.

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@hauerwas
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hauerwas commented Jul 8, 2016

I am having problems installing Node.js 4.4.7 LTS under Win7 x64 as well; this appears similar to the issue reported in #3431. The installer almost completes, but then rolls back.

As suggested in #3431, I tried clearing the Temp directory from the %userprofile%\AppData\Local\Temp directory and still had the issue. The results from attempting msiexec /i node-v4.4.7-x64.msi /l*v are attached. I tried both x64 and x86 versions of 4.4.7 which failed, and I also tried disabling antivirus.

I then downloaded Node.js v0.12.15 x86 and ran its installer; that installed successfully.

Please note that a) I'm attempting this installation in a fairly complex lab system, and b) I'm a Windows lab administrator -- not a programmer.

Thanks for any assistance you can provide.

nodejs4.4.7.installlog.txt

@hauerwas hauerwas changed the title Cannot install Node.js 4.47 LTS under Win7 x64 Cannot install Node.js 4.47 LTS under Win7 x64. Jul 8, 2016
@mscdex mscdex added windows Issues and PRs related to the Windows platform. install Issues and PRs related to the installers. v4.x labels Jul 8, 2016
@joaocgreis
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@ahauerwas This is most likely a duplicate of #4329 , the setup rolls back because it fails to register the Performance Counters manifest. I haven't yet been able to understand why this happens or reproduce locally, so any help you can give would be highly appreciated.

Can you try the commands listed in #7443 (comment) and paste the result here?

You installed v0.12.15 successfully - that's interesting. Can you try to uninstall it manually from the control panel before installing v4? Please run the commands linked above before, after uninstalling and at the end. Thanks!

@Trott
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Trott commented Jul 8, 2017

This issue has been inactive for sufficiently long that it seems like perhaps it should be closed. Feel free to re-open (or leave a comment requesting that it be re-opened) if you disagree. I'm just tidying up and not acting on a super-strong opinion or anything like that.

@Trott Trott closed this as completed Jul 8, 2017
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