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WhatsApp templates not used when message has attachment #370

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rowanseymour opened this issue Aug 3, 2021 · 3 comments
Open

WhatsApp templates not used when message has attachment #370

rowanseymour opened this issue Aug 3, 2021 · 3 comments

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@rowanseymour
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@matmsa27
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matmsa27 commented Aug 3, 2021

Is there a relation with #366 @rowanseymour ?

@rowanseymour
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I was recording a user complaint but yes #366 could be the solution to this.. it also just seems that the current logic shouldn't be to ignore templating if there's an attachment on the message.

@matmsa27
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matmsa27 commented Aug 4, 2021

Hmm got it. When I set up a template message for media, and use an attachment like an image, the image attached is used on the template message. For this, we can use the template message with attachments. We need to discuss other cases, like template messages with video, attachments, audio, buttons and etc.

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