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Dear <Name> is wrong on Replies #849

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pinkforest opened this issue Jul 31, 2024 · 0 comments
Open

Dear <Name> is wrong on Replies #849

pinkforest opened this issue Jul 31, 2024 · 0 comments

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@pinkforest
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In replies often the Dear bit gets changed for replies to wrong one as it captures the from e-mail From's

Many agencies have in their e-mails set the From "Name" part set something else than what the department is really.

It leads to confusion when suddenly there is e-mail reply that says Dear GIPAAXjk etc. :)

It could be perhaps instead -

Dear <Department>
Attn <Captured_From_Name>
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