Orbbec cameras randomly fail to start. It needs a system reboot to work again

[shannonwarren]

I recently upgraded by sdk to v1.9.3 and noticed a random issue when the orbbec cameras launch. Any guidance would be appreciated. I have two femto bolt cameras connected.

Describe the bug

[orbbec_camera_controller-1] libEGL warning: egl: failed to create dri2 screen
[orbbec_camera_controller-1] libEGL warning: egl: failed to create dri2 screen
[orbbec_camera_controller-1] GlContext::Initialize eglInitialize error code = 0x3001
[orbbec_camera_controller-1] [2024-05-04 18:21:35.012] [error] [t=145] /home/daiyin/Desktop/OrbbecSDK-K4A-Wrapper/src/tewrapper/tewrapper.c (61): transform_engine_start_helper(). Transform engine create and initialize failed with error code: 204.
[orbbec_camera_controller-1] [2024-05-04 18:21:35.012] [error] [t=145] /home/daiyin/Desktop/OrbbecSDK-K4A-Wrapper/src/tewrapper/tewrapper.c (68): teresult == K4A_DEPTH_ENGINE_RESULT_SUCCEEDED returned failure in transform_engine_start_helper()
[orbbec_camera_controller-1] [2024-05-04 18:21:35.012] [error] [t=145] /home/daiyin/Desktop/OrbbecSDK-K4A-Wrapper/src/tewrapper/tewrapper.c (86): transform_engine_start_helper(tewrapper) returned failure in transform_engine_thread()
[orbbec_camera_controller-1] [2024-05-04 18:21:35.012] [error] [t=144] /home/daiyin/Desktop/OrbbecSDK-K4A-Wrapper/src/tewrapper/tewrapper.c (313): tewrapper_create(). Transform Engine thread failed to start
[orbbec_camera_controller-1] [2024-05-04 18:21:35.012] [error] [t=144] /home/daiyin/Desktop/OrbbecSDK-K4A-Wrapper/src/transformation/transformation.c (637): transformation_context->tewrapper != NULL returned failure in transformation_create()

OrbbecSDK.log

[02/28 16:12:22.832879][info][331600][Context.cpp:77] - SDK version: 1.9.4
[02/28 16:12:22.832883][info][331600][Context.cpp:78] - SDK stage version: main
[02/28 16:12:22.832888][info][331600][Context.cpp:82] get config EnumerateNetDevice:false
[02/28 16:12:22.832892][debug][331600][DeviceManager.cpp:30] DeviceManager init ...
[02/28 16:12:22.832894][info][331600][LinuxPal.cpp:38] createObPal: create LinuxPal!
[02/28 16:12:22.833371][debug][331600][DeviceManager.cpp:34] Enable USB Device Enumerator ...
[02/28 16:12:22.834838][debug][331600][EnumeratorLibusb.cpp:323] queryDevicesInfo done!
[02/28 16:12:22.834866][debug][331600][ObV4lDevice.cpp:346] Found video4linux: video3
[02/28 16:12:22.834979][debug][331600][ObV4lDevice.cpp:346] Found video4linux: video1
[02/28 16:12:22.835057][debug][331600][ObV4lDevice.cpp:346] Found video4linux: video2
[02/28 16:12:22.953942][debug][331600][ObV4lDevice.cpp:346] Found video4linux: video0
[02/28 16:12:22.954651][debug][331600][UsbDeviceEnumerator.cpp:161] Current usb device port list:
[02/28 16:12:22.954708][debug][331600][UsbDeviceEnumerator.cpp:164] - 2-1.4-24.0 | Orbbec Femto Bolt RGB Camera
[02/28 16:12:22.954715][debug][331600][UsbDeviceEnumerator.cpp:164] - 2-1.4-24.2 | Orbbec Femto Bolt Depth Camera
[02/28 16:12:22.954720][debug][331600][UsbDeviceEnumerator.cpp:164] - 2-1.4-24.4 | HID Interface
[02/28 16:12:22.954920][info][331600][LinuxPal.cpp:112] Create PollingDeviceWatcher!
[02/28 16:12:22.954947][debug][331600][UsbDeviceEnumerator.cpp:69] Found 1 device(s):
[02/28 16:12:22.954955][debug][331600][UsbDeviceEnumerator.cpp:72] - Name: Femto Bolt, PID: 0x066B, SN/ID: CL8MB3300Y1, connection: USB3.1
[02/28 16:12:22.954985][info][331600][DeviceManager.cpp:15] Current found device(s): (1)
[02/28 16:12:22.954997][info][331600][DeviceManager.cpp:24] - Name: Femto Bolt, PID: 0x066b, SN/ID: CL8MB3300Y1, Connection: USB3.1
[02/28 16:12:22.955008][debug][331600][DeviceManager.cpp:55] DeviceManager construct done!
[02/28 16:12:22.955212][debug][331600][DeviceManager.cpp:112] DeviceManager createDevice...
[02/28 16:12:22.955219][debug][331600][UsbDeviceEnumerator.cpp:289] UsbDeviceEnumerator createDevice...
[02/28 16:12:22.955261][info][331600][FemtoBoltUvcDevice.cpp:22] FemtoBoltUvcDevice init ...
[02/28 16:12:22.955360][info][331600][FemtoBoltUvcDevice.cpp:116] Create command start!
[02/28 16:12:22.956720][debug][331600][ObUvcDevice.cpp:57] uvc_open success
[02/28 16:12:22.957775][info][331600][MSDEConverterDevice.cpp:721] Succeed to load depth engine plugin
[02/28 16:12:22.957815][debug][331600][ObUvcDevice.cpp:80] ObUvcDevice::startStream()...
[02/28 16:12:22.957834][debug][331600][ObUvcDevice.cpp:383] playProfile: infIndex=2, selected_format.width=1024, height=512, format=OB_FORMAT_Y16
[02/28 16:12:22.961953][debug][331600][ObUvcDevice.cpp:85] ObUvcDevice::startStream() done
[02/28 16:12:22.962136][debug][331600][VendorCommand.cpp:198] VendorCommand constructor 55ae2c3ea8e0
[02/28 16:12:23.163883][debug][331600][PropertyAccessor.cpp:50] get firmware data success! propertyId: 1000, dataLen: 164
[02/28 16:12:23.164556][debug][331600][HostProtocol.cpp:450] get property value success! propertyId=98, cur={intValue: 0, floatValue: 0}, max={intValue: 1, floatValue: 1.4013e-45}, min={intValue: 0, floatValue: 0},def={intValue: 0, floatValue: 0},step={intValue: 1, floatValue: 1.4013e-45}
[02/28 16:12:23.164597][debug][331600][PropertyAccessor.cpp:28] get property value success! propertyId: 98, value: {intValue: 0, floatValue: 0}
[02/28 16:12:23.164635][info][331600][FemtoBoltUvcDevice.cpp:267] Create command done!
[02/28 16:12:23.164704][info][331600][FemtoBoltUvcDevice.cpp:420] init sensor map start!
[02/28 16:12:23.164737][info][331600][FemtoBoltUvcDevice.cpp:447] init sensor map done!
[02/28 16:12:23.165625][debug][331600][PropertyAccessor.cpp:50] get firmware data success! propertyId: 1000, dataLen: 164
[02/28 16:12:23.165642][info][331600][AbstractDevice.cpp:124] - Firmware version: 1.0.9

To Reproduce

Expected behavior

Logs

Screenshots

Desktop (please complete the following information):

• OS with Version: Ubuntu 22.04
• SDK Version: v1.9.3
• Firmware version: 1.0.9

Additional context

[ChuckM90]

There's some conflicting information. In the log I see that you are using SDK 1.9.4 while in the information it says 1.9.3
In any case I advise you to update both the SDK and the firmware to the latest versions and try again