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[QA] 2.9 Win10 21H1 VFS issue when moving a folder to syncroot #8921

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gabi18 opened this issue Aug 19, 2021 · 3 comments
Open

[QA] 2.9 Win10 21H1 VFS issue when moving a folder to syncroot #8921

gabi18 opened this issue Aug 19, 2021 · 3 comments

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@gabi18
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gabi18 commented Aug 19, 2021

Seen with 2.9.0beta1 (build 4915) on Win10 Version 21H1

Steps done:

  • prepare a folder containing subfolders and files on Desktop
    Documents_Kopie_2.zip
  • start client, open Explorer on "Open folder"
  • move the folder from Desktop into syncroot
  • let Explorer open and watch the status icon of the folder

Result:

  • the status icon remains spinning
  • a message is shown in 'Activity' 'Not Synced' tab (disappears)
    Setting file status failed due to file lock
  • folder and files are synced to the server
  • 'Sync Protocol' tab shows Uploaded Documents_Kopie_2/... for all subfolder and files
  • a 'Force Sync' doesn't help

When closing Explorer later and 'Force Sync, the correct icon is set. This isn't a 100% reproducible. The cloud icon was set correctly once even the Explorer was open and sometimes didn't succeed on 'Force Sync'.

If closing the Explorer immediately after the Move and reopen it, the status icon is set correctly to cloud icon.

The behaviour isn't reproducible on Win10 20H2. Here the icon is always set correctly while Explorer is open.

@gabi18
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gabi18 commented Aug 19, 2021

Logfiles when moving Documents_Kopie_2 to syncroot and status icon remained 'spinning':

spinning_icon

20210819_1447_owncloud.log.0:08-19 14:48:17:461 [ debug sync.localdiscoverytracker ]    [ OCC::LocalDiscoveryTracker::addTouchedPath ]: inserted touched "Documents_Kopie_2"
20210819_1447_owncloud.log.0:08-19 14:48:17:461 [ warning sync.vfs.win ]:       void __cdecl OCC::VfsWin::fileStatusChanged(const class QString &,class OCC::SyncFileStatus) : couldn't CfSetInSyncState for "C:/Users/gabriele/ownCloud19/Documents_Kopie_2"  status  OCC::SyncFileStatus::StatusSync : "WindowsError: ffffffff80070178: The file is not a cloud file."

20210819_1447_owncloud.log.0.gz
20210819_1448_owncloud.log.0.gz

While this test I have noticed that the cloud icon was there for a short moment but switched to spinning again.

And the logs after a 'Force Sync' where the icon remained spinning:
20210819_1448_owncloud.log.1.gz

@jnweiger
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jnweiger commented Sep 7, 2021

Restested with 2.9.0 RC1 on win10_21h1

  • after a few seconds the circling arrow disappear, as expected. OK.
  • cannot reproduce

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github-actions bot commented Oct 8, 2021

This issue was marked stale because it has been open for 30 days with no activity. Remove the stale label or comment or this will be closed in 7 days.

@github-actions github-actions bot added the Stale label Oct 8, 2021
@TheOneRing TheOneRing removed the Stale label Oct 8, 2021
@TheOneRing TheOneRing added this to the Backlog milestone Oct 8, 2021
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