[Bug]: Using "Load Families" tool

[TimingBasket]

✈ Pre-Flight checks

• I don't have SentinelOne antivirus installed (see above for the solution)
• I have searched in the issues (open and closed) but couldn't find a similar issue
• I have searched in the pyRevit Forum for similar issues
• I already followed the installation troubleshooting guide thoroughly
• I am using the latest pyRevit Version

🐞 Describe the bug

I am attempting to use the "Load Families" pyRevit add-in for Revit 2022. The families are located on onedrive and to use the tool I am using keyboard shortcut "AFF."

The answer to this question does not seem to have been asked or answered in the forum or issues from what I can tell.

⌨ Error/Debug Message

IronPython Traceback:
Traceback (most recent call last):
File "C:\Users\username\AppData\Roaming\pyRevit-Master\extensions\pyRevitTools.extension\pyRevit.tab\Project.panel\ptools.stack\Family.pulldown\Load Families.pushbutton\script.py", line 26, in <module>
File "C:\Users\username\AppData\Roaming\pyRevit-Master\site-packages\pathlib.py", line 613, in _from_parts
File "C:\Users\username\AppData\Roaming\pyRevit-Master\extensions\pyRevitTools.extension\pyRevit.tab\Project.panel\ptools.stack\Family.pulldown\Load Families.pushbutton\lib\file_utils.py", line 52, in search
File "C:\Users\username\AppData\Roaming\pyRevit-Master\site-packages\pathlib.py", line 936, in __new__
File "C:\Users\username\AppData\Roaming\pyRevit-Master\site-packages\pathlib.py", line 606, in _parse_args
File "C:\Users\username\AppData\Roaming\pyRevit-Master\site-packages\pathlib.py", line 75, in parse_parts
File "C:\Users\username\AppData\Roaming\pyRevit-Master\site-packages\pathlib.py", line 57, in _py2_fsencode
UnicodeEncodeError: ('unknown', u'\u2013', 41, 42, 'Unable to translate Unicode character \\u2013 at index 41 to specified code page.')


Script Executor Traceback:
System.Text.EncoderFallbackException: Unable to translate Unicode character \u2013 at index 41 to specified code page.
at System.Text.EncoderExceptionFallbackBuffer.Fallback(Char charUnknown, Int32 index)
at IronPython.Runtime.PythonAsciiEncoding.GetByteCount(Char[] chars, Int32 index, Int32 count)
at System.Text.Encoding.GetBytes(String s)
at IronPython.Runtime.Operations.StringOps.DoEncode(CodeContext context, String s, String errors, String encoding, Encoding e)
at IronPython.Runtime.Operations.StringOps.RawEncode(CodeContext context, String s, Object encodingType, String errors)
at Microsoft.Scripting.Interpreter.FuncCallInstruction`5.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run4[T0,T1,T2,T3,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at IronPython.Compiler.Ast.CallExpression.Invoke1Instruction.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run2[T0,T1,TRet](T0 arg0, T1 arg1)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at IronPython.Compiler.Ast.CallExpression.Invoke1Instruction.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run3[T0,T1,T2,TRet](T0 arg0, T1 arg1, T2 arg2)
at IronPython.Runtime.Method.MethodBinding`1.SelfTarget(CallSite site, CodeContext context, Object target, T0 arg0)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at IronPython.Compiler.Ast.CallExpression.Invoke1Instruction.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run3[T0,T1,T2,TRet](T0 arg0, T1 arg1, T2 arg2)
at IronPython.Runtime.Method.MethodBinding`1.SelfTarget(CallSite site, CodeContext context, Object target, T0 arg0)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at Microsoft.Scripting.Interpreter.FuncCallInstruction`6.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run4[T0,T1,T2,T3,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3)
at IronPython.Compiler.Ast.CallExpression.Invoke1Instruction.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run4[T0,T1,T2,T3,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3)
at Microsoft.Scripting.Interpreter.FuncCallInstruction`6.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run6[T0,T1,T2,T3,T4,T5,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3, T4 arg4, T5 arg5)
at Microsoft.Scripting.Interpreter.DynamicInstruction`6.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run5[T0,T1,T2,T3,T4,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3, T4 arg4)
at Microsoft.Scripting.Interpreter.DynamicInstruction`5.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run4[T0,T1,T2,T3,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3)
at Microsoft.Scripting.Interpreter.FuncCallInstruction`6.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run5[T0,T1,T2,T3,T4,TRet](T0 arg0, T1 arg1, T2 arg2, T3 arg3, T4 arg4)
at IronPython.Runtime.Types.PythonType.NewSite`1.Call(CodeContext context, Object typeOrInstance, T0 arg0)
at IronPython.Runtime.Types.PythonType.FastTypeSite`1.CallTarget(CallSite site, CodeContext context, Object type, T0 arg0)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at IronPython.Compiler.Ast.CallExpression.Invoke1Instruction.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run3[T0,T1,T2,TRet](T0 arg0, T1 arg1, T2 arg2)
at IronPython.Runtime.Method.MethodBinding`1.SelfTarget(CallSite site, CodeContext context, Object target, T0 arg0)
at System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at Microsoft.Scripting.Interpreter.DynamicInstruction`4.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.Interpreter.Run(InterpretedFrame frame)
at Microsoft.Scripting.Interpreter.LightLambda.Run2[T0,T1,TRet](T0 arg0, T1 arg1)
at IronPython.Compiler.PythonScriptCode.RunWorker(CodeContext ctx)
at PyRevitLabs.PyRevit.Runtime.IronPythonEngine.Execute(ScriptRuntime& runtime)

♻️ To Reproduce

1.) Revit ribbon → 2.) pyRevit → 3.) Project → 4.) Family → 5.) Load Families → 6.) Select folder containing families (.rfa) → 7.) Error window popup

Steps 2, 3, & 4:

Step 6:

Step 7:

⏲️ Expected behavior

1.) Revit ribbon → 2.) pyRevit → 3.) Project → 4.) Family → 5.) Load Families → 6.) Select folder containing families (.rfa) → 7.) Family Selection Window

Steps 2, 3, & 4:

Step 6:

Step 7:

🖥️ Hardware and Software Setup (please complete the following information)

C:\Users\username>pyrevit env
==> Registered Clones (full git repos)
==> Registered Clones (deployed from archive/image)
master | Deploy: "basepublic" | Branch: "master" | Version: "4.8.16.24121+2117" | Path: "C:\Users\username\AppData\Roaming\pyRevit-Master"
==> Attachments
master | Product: "23.1.2" | Engine: DEFAULT (2711) | Path: "C:\Users\username\AppData\Roaming\pyRevit-Master"
master | Product: "Autodesk Revit 2022" | Engine: DEFAULT (2711) | Path: "C:\Users\username\AppData\Roaming\pyRevit-Master"
master | Product: "2021.1.8" | Engine: DEFAULT (2711) | Path: "C:\Users\username\AppData\Roaming\pyRevit-Master"
master | Product: "2020.1 (Full Install)" | Engine: DEFAULT (2711) | Path: "C:\Users\username\AppData\Roaming\pyRevit-Master"
==> Installed Extensions
==> Default Extension Search Path
C:\Users\username\AppData\Roaming\pyRevit\Extensions
==> Extension Search Paths
==> Extension Sources - Default
https://github.com/pyrevitlabs/pyRevit/raw/master/extensions/extensions.json
==> Extension Sources - Additional
==> Installed Revits
23.1.2 | Version: 23.1.20.70 | Build: 20230510_1100(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2023"
Autodesk Revit 2022 | Version: 22.1.70.9 | Build: 20240704_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2022\"
2021.1.8 | Version: 21.1.80.35 | Build: 20230515_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2021\"
2020.1 (Full Install) | Version: 20.1.1.1 | Build: 20190731_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2020\"
==> Running Revit Instances
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messages

Additional context

No response

[sanzoghenzo]

Hi @TimingBasket , python 2 has troubles with utf8 chatacters in the paths.
I your case, the code \u2013 refers to the EM dash char.
If you can, use normal dashes in your file names

[TimingBasket]

Thank you @sanzoghenzo , it seems there is only on EM dash char. in the file path but it is on my workplaces sharepoint. If I change the name replacing the problem char. will that affect anyone else or just be reflected on my workstation?

[jmcouffin]

Thank you @sanzoghenzo , it seems there is only on EM dash char. in the file path but it is on my workplaces sharepoint. If I change the name replacing the problem char. will that affect anyone else or just be reflected on my workstation?

There is a good chance it will affect everyone @TimingBasket