batch_copy_snow.yaml

- name: Known Error Demo (batch copy fail)
  hosts: all
  vars:
    username: 
    password:
    instance: 
  
  tasks:

    - name: Batch job - copy files remotely
      command: cp /mnt/testdir/dummy.iso /tmp/testdir/dummy.iso
      register: errorCode
      ignore_errors: True
      changed_when: errorCode.rc == -9

    - name: look at errorCode
      debug:
        var: errorCode

    - name: SERVICENOW incident created if Known Error detected
      snow_record:
        username: admin
        password: MyPassw0rd21
        instance: dev14202
        state: present
        table: incident
        data:
          short_description: "Known_Error On app host was found: Batch Job: File Copy Failed"
          severity: 1
          priority: 2
          approval: approved
          caller_id: "System Administrator"
          comments: "The batch job copy failed on {{inventory_hostname}}. This ticket was generated by Ansible Tower API call. \n--------\n The error code is {{errorCode.rc}}\n--------\n "
      register: snow_var
      delegate_to: localhost
      when: errorCode.changed

    - name: DEBUG SNOW_VAR
      debug:
        var: snow_var.record.number
  # - local_action: copy content={{ snow_var.record.number }} dest=/tmp/test1/1.2.txt