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FAQs.html
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FAQs.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css">
<script src="https://kit.fontawesome.com/24c494a6b6.js" crossorigin="anonymous"></script>
<style>
body {
font-family: "Lato", sans-serif;
}
/* navbar */
#navbar{
display: flex;
width: 100%;
/* border:1px solid black; */
top:0;
margin:auto;
position: fixed;
z-index: 100;
background: #fff;
padding:5px 10px 5px 10px;
box-shadow: rgba(0, 0, 0, 0.15) 2.4px 2.4px 3.2px;
}
#nav{
width:75%;
display: flex;
justify-content: space-between;
/* border: 1px solid red; */
margin:auto;
}
#left_div>div{
margin-left: 25px;
margin-top: -20px;
font-family: Poppins;
font-size: 13px;
font-weight: 600;
letter-spacing: .55px;
text-align: left;
color: #59595a;
left: 26px;
width: 100px;
}
#left_div:hover{
cursor: pointer;
}
#spaniv{
background-color: rgb(244, 238, 238);
border-radius: 20px;
padding: 5px;
}
#right_div{
display:flex;
/* border:1px solid blue; */
width:30%;
justify-content: space-between;
align-items: center;
}
#right_div>div>a{
text-decoration: none;
color:#212529;
font-weight: 500;
}
#right_div>div:nth-child(1)>a:hover{
color:#20c997;;
}
#right_div>div:nth-child(2)>a:hover{
color:#20c997;;
}
/* #right_div>div:nth-child(1){
border:1px solid rgb(187, 186, 186);
padding: 8px 16px;
color:#212529;
border-radius: 5px;
} */
#right_div>div>a>img{
width:150px;
}
#right_div>div:hover{
cursor: pointer;
}
#rohicon {
display: flex;
margin-left: 0%;
width: 12%;
margin: 1px 0px;
padding: 0px 10px 0px 30px;
}
.rohbolder {
font-weight: bold;
margin-right: 5px;
}
.rohawithborder {
display: flex;
border: 1px solid rgb(195, 195, 195);
padding: 0px 10px;
display: inherit;
margin-left: 2.5%;
margin-top: 1%;
border-radius: 3px;
}
.rohawithoutborder {
display: flex;
font-size: 13px;
margin-left: 60%;
margin-top: 1%;
}
#rohclickonsignin {
display: flex;
font-size: 13px;
margin-left: 2%;
margin-top: 1%;
}
.rohawithborder:hover {
color: rgb(0, 219, 219);
font-size: 10px;
}
a {
text-decoration: none;
color: black;
height: 30px;
}
.myxp {
margin: auto;
font-size: 15px;
}
#rohhome1 {
background-color: rgb(213, 235, 233);
width: inherit;
display: grid;
grid-template-columns: 47% 53%;
grid-template-rows: 575px;
margin-top: -9px;
}
#rohleftbox {
box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;
width: 480px;
height: 420px;
margin: 15% 5% 15% 18%;
border-radius: 5px;
background-color: white;
padding-top: 3%;
}
#rohrightimage {
width: 60%;
margin: 25% 27% 10% 5%;
}
#rohupperleft {
display: flex;
background-color: rgb(255, 255, 255);
height: 16%;
width: 80%;
border-radius: 15px;
margin: 10px 20px 20px 20px;
margin-left: 10%;
}
#rohuppersubleft {
height: 80%;
width: 45%;
background-color: rgb(255, 255, 255);
margin: 2%;
border-radius: 10px;
padding: 5px;
border-radius: 10px;
border: 1px solid gray;
}
#rohuppersubright {
height: 80%;
width: 45%;
background-image: linear-gradient(to right, rgb(3, 137, 155), rgb(0, 197, 171));
margin: 2%;
padding: 5px;
border-radius: 10px;
}
#rohrentalbold {
margin: 2px 0px 0px 10px;
text-align: center;
}
#rohsubscriptionbold {
margin: 2px 0px 0px 10px;
text-align: center;
color: white;
}
#rohsubscriptionimage {
margin: 3% 30% 0% 30%;
width: 200px;
}
#rohcarsubscriptionin {
text-align: center;
font-size: 22px;
color: gray;
}
.rohbolderoption {
font-weight: bold;
}
#rohselectcity {
height: 60px;
width: 300px;
font-size: 20px;
font-weight: bold;
border: 0px;
border-bottom: 1px solid gray;
margin-bottom: 35px;
margin-top: -20px;
}
#rohmysearchdiv {
margin: 25px 0px 0px 65px;
}
#rohbottomsearchcontainer {
display: grid;
grid-template-columns: 47% 47%;
grid-template-rows: 100%;
justify-content: space-between;
height: 100px;
width: 400px;
margin: auto;
}
#rohbottomleftnew {
border-radius: 4px;
display: grid;
grid-template-columns: 90% 10%;
grid-template-rows: 65% 35%;
grid-template-areas:
"myuppergradiant myarrawwhite"
"mylowerwhite mylowerwhite";
box-shadow: rgba(0, 0, 0, 0.16) 0px 1px 4px;
}
#rohbottomrightnew {
border-radius: 4px;
display: grid;
grid-template-columns: 90% 10%;
grid-template-rows: 65% 35%;
grid-template-areas:
"myuppergradiant myarrawwhite"
"mylowerwhite mylowerwhite";
box-shadow: rgba(0, 0, 0, 0.16) 0px 1px 4px;
}
#rohmyuppergradiant {
background-image: linear-gradient(to right, rgb(3, 140, 158), rgb(0, 197, 171));
border-top-left-radius: 5px;
border-bottom-left-radius: 5px;
}
#rohmyarrawwhite {
background-image: linear-gradient(to right, rgb(0, 197, 171), rgb(0, 197, 171));
border-top-right-radius: 5px;
border-bottom-right-radius: 5px;
}
#rohmaincontainer {
width: 100%;
height: 100%;
background-color: rgba(0, 0, 0, 0.5);
position: absolute;
top: 0;
display: flex;
align-items: center;
justify-content: center;
display: none;
}
#rohloginform {
width: 230px;
height: 400px;
background-color: white;
padding: 10px 40px 40px 20px;
border-radius: 4px;
text-align: center;
}
#rohcloseicon {
height: 15px;
width: 15px;
border: 1px solid red;
margin-left: 95px;
cursor: pointer;
}
#rohsignupmaincontainer {
width: 100%;
height: 100%;
background-color: rgba(0, 0, 0, 0.5);
position: absolute;
top: 0;
display: flex;
align-items: center;
justify-content: center;
display: none;
}
#rohsignupform {
width: 230px;
height: 400px;
background-color: white;
padding: 10px 40px 40px 40px;
border-radius: 4px;
text-align: center;
}
#rohsignupcloseicon {
height: 15px;
width: 15px;
border: 1px solid rgb(221, 221, 221);
margin-left: 95px;
cursor: pointer;
}
#rohbuttonforsignup {
cursor: pointer;
}
#rohloginenteremail {
height: 30px;
width: 240px;
border: 0px;
border-bottom: 1px solid rgb(212, 212, 212);
color: rgb(170, 170, 170);
}
#rohloginenterpassword {
height: 30px;
width: 240px;
margin-top: 40px;
border: 0px;
border-bottom: 1px solid rgb(212, 212, 212);
}
.rohmyloginbutton {
border: 0px;
padding: 10px 35px;
background-color: rgb(0, 184, 184);
color: white;
margin-top: 40px;
margin-bottom: 15px;
border-radius: 5px;
}
#rohsignupcreateemail {
height: 30px;
width: 240px;
border: 0px;
border-bottom: 1px solid rgb(212, 212, 212);
color: rgb(170, 170, 170);
}
#rohsignupcreatepassword {
height: 30px;
width: 240px;
margin-top: 40px;
border: 0px;
border-bottom: 1px solid rgb(212, 212, 212);
}
#rohmybuttonforsignup {
border: 0px;
padding: 10px 35px;
background-color: rgb(0, 184, 184);
color: white;
margin-top: 40px;
margin-bottom: 15px;
border-radius: 5px;
}
/* Style the tab */
.swaptab {
float: left;
font-size: 12px;
color: darkslategray;
margin-top: 70px;
}
/*margine in tab*/
.tabmargin {
background-color: whitesmoke;
height: 40px;
margin-bottom: 2px;
padding-top: 10px;
text-align: center;
}
.tabmargin a {
text-decoration: none;
color: black;
}
/* Style the tab content */
.tabcontent2 {
float: left;
padding: 10px 12px;
width: 90%;
border-left: none;
height: 100%;
font-size: 13px;
margin-top: 70px;
}
.tabcontent2 h3 {
margin-bottom: 0px;
}
/* collaps part*/
.swapcollapsible {
background-color: whitesmoke;
cursor: pointer;
border-radius: 5px;
padding: 18px;
margin-top: 20px;
width: 100%;
border: none;
text-align: left;
outline: none;
font-size: 15px;
box-shadow: rgba(149, 157, 165, 0.2) 0px 8px 24px;
}
#swapnilfaq {
display: grid;
grid-template-columns: 20% 80%;
grid-gap: 20px;
}
.swapnilspace {
margin-top: 40px;
}
.content {
max-height: 0;
overflow: hidden;
transition: max-height 0.2s ease-out;
background-color: #f1f1f1;
color: gray;
padding: 0px 20px;
line-height: 20px;
}
/* serviciable box */
.swapidsc {
/* /* border:1px solid red; * */
background-color: rgb(101, 108, 128);
padding: 2% 10%;
color: white;
}
#swapsch1 {
font-size: 28px;
}
.swapdivsc {
display: grid;
font-size: 13px;
grid-template-columns: repeat(3, 1fr);
grid-gap: 20px;
justify-content: space-between;
}
.swapdivsc p:hover {
cursor: pointer;
color: rgb(14, 186, 186);
}
/* Social Media Part */
.fa {
padding: 5px;
font-size: 25px;
width: 25px;
text-align: center;
text-decoration: none;
border-radius: 50%;
margin: 30px 2px;
}
.fa-facebook {
background: rgb(14, 186, 186);
color: white;
}
.fa-twitter {
background: rgb(14, 186, 186);
color: white;
}
.fa-youtube-play {
background: rgb(14, 186, 186);
color: white;
}
.fa-instagram {
background: rgb(14, 186, 186);
color: white;
}
.fa-linkedin {
background: rgb(14, 186, 186);
color: white;
}
.social {
display: flex;
flex-wrap: wrap;
}
#social_container {
display: grid;
grid-template-columns: repeat(3, 1fr);
grid-template-rows: 1fr;
grid-gap: 20px;
justify-content: space-around;
}
.social-media {
background-color: rgb(74, 78, 90);
padding-bottom: 10px;
color: white;
padding-left: 10%;
padding-top: 20px;
}
.contact_color1 a {
color: white;
font-size: 16px;
line-height: 25px;
text-decoration: none;
}
.contact_color1 a:hover {
color: turquoise;
}
.contact_color {
color: turquoise;
font-size: 1.5rem;
line-height: 10px;
}
.contact_color a {
color: turquoise;
text-decoration: none;
}
@media only screen and (max-width:770px) {
#social_container {
display: grid;
grid-template-columns: 1fr;
grid-template-rows: repeat(3, 1fr);
grid-gap: 20px;
justify-content: space-around;
}
.social {
display: flex;
flex-wrap: wrap;
}
.social-media {
background-color: rgb(74, 78, 90);
padding-bottom: 10px;
color: white;
padding-left: 2%;
padding-top: 2%;
}
.swapidsc {
display: none;
}
}
</style>
</head>
<body>
<div id="navbar">
<div id="nav">
<div id="left_div">
<img src="https://www.revv.co.in/grapheneImages/newopen/logo.svg">
<div>Sanitised. Safe</div>
</div>
<div id="right_div">
<div><a href="FAQs.html">FAQs</a></div>
<div data-modal-target="#modal">
<span id="spaniv">
<i class="fa-solid fa-arrow-right-to-bracket"></i>
</span>
<a data-modal-target="#modal" id="ayazclickonsignin"> Login or Signup</a>
</div>
</div>
</div>
</div>
<!-- loginpopup -->
<div id="rohmaincontainer">
<div id="rohloginform">
<div style="display: flex;">
<h4 style="margin-left: 90px;">LOGIN</h4><img id="rohcloseicon"
src="https://www.revv.co.in/imgs/cross.png" alt="x">
</div>
<form class="rohmylogin" action="">
<input id="rohloginenteremail" type="text" name="" placeholder="Enter Email">
<input id="rohloginenterpassword" type="password" placeholder="Enter Password">
<input class="rohmyloginbutton" type="submit" title="Login" value="Login">
<div style="font-size: small;" id="rohbuttonforsignup">Don't have a account yet ?<p
style="color: rgb(0, 175, 175);display: inline;font-weight: bold;"> Sign Up</p>
</div>
</form>
<hr style="margin-left: 10px;">
<a href=""></a>
<div><img style="width: 225px;margin-left: 10px;" src="https://www.revv.co.in/imgs/google-login.png" alt="">
</div></a>
<a href=""></a>
<div><img style="width: 225px;margin-left: 10px;" src="https://www.revv.co.in/imgs/facebook-icon.png"
alt=""></div></a>
</div>
</div>
<!-- signup popup -->
<div id="rohsignupmaincontainer">
<div id="rohsignupform">
<div style="display: flex;">
<h4 style="margin-left: 90px;">SIGN UP</h4><img id="rohsignupcloseicon"
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<div class="tabmargin"><a href="#About_Revv" id="defaultOpen">About Revv</a></div>
<div class="tabmargin"> <a href="#Your_Booking">Your Booking</a></div>
<div class="tabmargin"> <a href="#Payments_Refunds">Payments & Refunds</a></div>
<div class="tabmargin"><a href="#Your_Trip">Your Trip</a></div>
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<h3 id="About_Revv">ABOUT REVV</h3>
<div style="text-decoration: none;font-size: 16px;text-align: right; font-weight: bold;cursor: pointer;"><a
style="color: rgb(14, 186, 186);">EXPAND ALL</a></div>
<button class="swapcollapsible">What is Revv?</button>
<div class="content">
<p>Revv is a self drive car rental service that provides you with all the privacy, fun and convenience
of your own car, without the hassles of owning and maintaining one. We drop and pick-up cars from
your doorstep, so that you can spend time on the more important thing - your drive! The doorstep
drop and pick-up of cars is our standard way of serving you, and is available throughout the areas
served by us.</p>
</div>
<button class="swapcollapsible">Am I eligible to use Revv's services?</button>
<div class="content">
<p>To avail Revv's services, you must be at least 21 years old, and your driving license for "Light
Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license
printed on A4 sheet of paper (original or otherwise), driving license on Digilocker or M-Parivaahan
app and commercial driving licenses will not be accepted.</p>
</div>
<button class="swapcollapsible">Which are the areas where I can avail Revv's services?</button>
<div class="content">
<p>We are currently serving in Bangalore, Hyderabad, Chennai, Mumbai, Pune, Delhi NCR, Chandigarh,
Jaipur, Visakhapatnam, Mysore, Coimbatore, Mangalore, Kolkata, Kochi, Ahmedabad, Trivandrum, Surat,
Tirupati , Vijayawada, Bhubaneswar, Nagpur & Vadodara.
<br>
<br>
Delhi NCR : We are covering most parts of Delhi & Gurgaon and some parts of Noida & Ghaziabad.
<br><br>
Hyderabad, Bangalore, Mumbai, Pune, Jaipur, Chennai, Visakhapatnam, Mangalore, Kolkata, Kochi,
Ahmedabad, Trivandrum, Surat, Tirupati, Vijayawada, Bhubaneswar, Nagpur & Vadodara : We serve the
main city and the airport area.
</p>
</div>
<button class="swapcollapsible">Is there a "Kilometres limit" to how much I can drive?</button>
<div class="content">
<p>This depends on the pricing plan that you select. If you go for the “Unlimited kms” pricing plans
(available only without fuel, and only for bookings whose duration is more than 24 hours), there is
absolutely no limit to the kilometres that you can drive, and you have complete flexibility of
driving the car as much as you want. Revv it up! Other pricing plans have a "Kilometres limit",
which varies based on the plan selected. You can still drive beyond the kilometres limit, but the
additional kilometres clocked will attract an additional charge.</p>
</div>
<button class="swapcollapsible">Are there restrictions on where I can travel?</button>
<div class="content">
<p>All of our cars are equipped with an All India Tourist Permit, so you are free to drive anywhere in
the country. All India Tourist Permit means that the car is legally permitted to ply in any state in
the country, after paying the inter-state taxes at the state borders. However, we do not permit
taking Revv vehicles to Leh/Ladakh region, Kaza/Nako region and spiti valley. We also advise you to
avoid bad terrains (especially in non- SUV cars) and areas affected by civil unrest.
<br><br>
Please note: Interstate taxes at the state borders are to be paid and borne by the customer. Our
cars are equipped with Fast tag devices for your convenience. The toll charges incurred during your
trip will be billed to you in your invoice.
</p>
</div>
<button class="swapcollapsible">Do I have to bring the car back to the same location?</button>
<div class="content">
<p>No, you can choose different delivery and pickup locations within the same city, without any extra
cost other than the standard delivery/pickup charges. However, this option needs to be availed while
creating of the booking, before it is confirmed. You may also modify the booking later, however, it
will then attract applicable modification charges.</p>
</div>
<button class="swapcollapsible">Can I book a one-way trip?</button>
<div class="content">
<p>Yes, you can choose different delivery and pickup locations within the same city, without any extra
cost other than the standard delivery/pickup charges. However, this option needs to be availed while
creating of the booking, before it is confirmed. You may also modify the booking later, however, it
will then attract applicable modification charges.</p>
</div>
<button class="swapcollapsible">Can I book for any duration of time?</button>
<div class="content">
<p>For rentals, the minimum booking duration is 10 hours, and the maximum is upto 90 days.
<br><br>
If you need a car for longer period of time, please try Revv subscriptions, wherein you can
subscribe to a car for minimum of 1 month and maximum of 36 months. Check out our
<br><a style="color: blue;" href="">subscriptions</a> <br>
page for more details.
</p>
</div>
<button class="swapcollapsible">What is Peak Season? Are the prices different during Peak Season?</button>
<div class="content">
<p>Peak season refers to festive periods of very high demand. Our hourly rental tariffs are different
for weekdays (Mon-Fri), weekends (Sat-Sun) and the Peak Season. The dates and prices for the Peak
Season are dynamically decided based on the demand.</p>
</div>
<button class="swapcollapsible">What kind of cars can I choose from?</button>
<div class="content">
<p>We have a curated selection of cars, which includes block-buster models across segments such as SUVs,
ultra-luxury cars, hatchbacks and sedans. We are constantly increasing our portfolio; so keep a
close watch for your favourite car, just in case we don't have it already</p>
</div>
<button class="swapcollapsible">In the event of an accident or damage to the vehicle, what is my maximum
liability?</button>
<div class="content">
<p>
In the event of damages, your liability is limited to a maximum of Rs 10000. You will need to pay
Damage Fee equivalent to the repair cost (as estimated by an authorized dealership) and downtime
losses, upto a maximum of Rs 10000. This is independent of the nature and terms of the insurance
cover that Revv has on the cars.
<br><br>
Please note that the maximum liability policy is intended to benefit and protect the responsible
user. In situations of irresponsible or unsafe or negligent usage, there could be discretionary
exceptions to this policy, whereby the user could be liable for all damages irrespective of whether
or not Revv is able to claim insurance in such cases. Examples of such situation include, but are
not limited to:
<br><br>
<ul>
<li>When the User is not in compliance with the laws and/or with terms of the Revv User Agreement
</li>
<li>When the User is found to be under the influence of alcohol/narcotics while driving</li>
<li>When the User is over-speeding (i.e. above prescribed speed limit of road or 125 Kms/Hr,
whichever is lower)</li>
<li>When the User is in violation of traffic rules or of the Motor Vehicles Act (for example, if the
User has not paid the inter-state tax while crossing a state border)</li>
<li>When the person driving the vehicle at the time of the incident is found to be different than
the one who made the booking</li>
<li>When the vehicle workshop and/or insurance company deem the damage to be consequential in nature
(this will be clearly stated in the accident report). Consequential damage occurs when the User
continues driving the vehicle even when it is performing abnormally</li>
<li>When the number of people in the car at the time of the incident exceed the standard seating
capacity of the car</li>
<li>When the incident happened in a state for which the user had failed to pay the inter-state tax
while entering the state</li>
<li>When there is misrepresentation of information in the driving license and ID proof details
shared by the user</li>
<li>Where there is clear evidence of extremely rash and negligent driving on the user's part</li>
</ul>
<br><br>
In cases where the estimated damage charges exceed the security deposit, we will request the user to pay
the same at the time of returning the car. In cases of non-payment, Revv reserves the right of legal
action, reporting to credit bureau and reporting to other authorities or persons, irrespective of their
direct relevance to the case.
<br><br>
In cases of accident, fare for the unused hours will not be refunded.
<br><br>
Revv typically avoids charging for very minor damages (e.g., minor scratches and dents), and covers the
vast majority of damage incidents under the maximum liability policy.
<br><br>
In cases of collision or User failure, towing and impounding charges will be paid by the User. In cases
of vehicle failure, towing and impounding charges will be paid by us.
</p>
</div>
<button class="swapcollapsible">Is Revv 24/7?</button>
<div class="content">
<p>Yes, we are accessible 24x7. But as of now, we don't allow bookings starting or ending between 12
midnight and 4 am.</p>
</div>
<button class="swapcollapsible">Can I take a pet along with me?</button>
<div class="content">
<p>While we love pets, some of our customers might be allergic to them so we can't allow pets in cars.
</p>
</div>
<button class="swapcollapsible">Is there any speed limit?</button>
<div class="content">
<p>125 Kms/Hr is the speed limit. Exceeding it will attract a penalty for over-speeding. In some states
(e.g., Karnataka, Maharashtra, Delhi-NCR), some cars might be equipped with speed governors, which
will automatically restrict the speed to 80Kms/Hr. This is as per government directives.</p>
</div>
<h3 id="Your_Booking"> YOUR BOOKINGS</h3>
<div style="text-decoration: none;font-size: 16px;text-align: right; font-weight: bold;cursor: pointer;"><a
style="color: rgb(14, 186, 186);">EXPAND ALL</a></div>
<button class="swapcollapsible">How do I make a booking?</button>
<div class="content">
<p>Booking with us is quick and easy. You can make a booking through our app (android or iOS), website
or by giving us a call at +91-9250035555. Just select your city, date and time of your trip, key in
your location and choose the type of car you want. Then enter your payment details, confirm payment
and you are ready to go!</p>
</div>
<button class="swapcollapsible">What if I need to modify or cancel my booking?</button>
<div class="content">
<p>ou can modify or cancel your booking through either our app, website or by calling us. Our ability to
modify/cancel the booking and the relevant charges depend upon your time of informing us and
availability of cars. Please refer to our Fee policy for more details on the allowable modifications
and applicable charges.</p>
</div>
<button class="swapcollapsible">What happens if I return the car late?</button>
<div class="content">
<p>We understand that sometimes there can be last-minute changes in your plans, and we will try our best
to accommodate them. But in situations where it can cause trouble to the next user (ie, the person
whose booking starts after your ends), we cannot allow late returns. Please refer to our Fee policy
for more details on late fees and extension charges</p>
</div>
<button class="swapcollapsible">If I return the car before the scheduled end time of my booking, do I get
any refunds?</button>
<div class="content">
<p>In case of shortening, we can try arranging an earlier pickup of the car, if you inform us at least 3
hours before your preferred pick-up time. However, no charges or refunds will be applicable on the
base fare for the original trip.</p>
</div>
<button class="swapcollapsible">What all is included in my booking?</button>
<div class="content">
<p>Our prices include the rental charge, insurance and GST. You have the option of “with fuel” and
“without fuel” pricing. In “with fuel” pricing, prices include fuel. In “without fuel” pricing,
prices exclude fuel.
<br><br>
Our prices do not include tolls, inter-state taxes and parking. No hidden charges!
</p>
</div>
<button class="swapcollapsible">Is fuel included in my booking?</button>
<div class="content">
<p>
<ul>
<li>
For “with fuel” pricing: Prices include fuel. If you need to refuel during your journey, we will
reimburse the cost. Just show the fuel bills to our delivery executive at the time of returning
the car, and allow him to take a photograph of them. Please do NOT hand-over the original bill
to the delivery executive, we will not be responsible for loss of bills handed over to the
delivery executive. Please note that:
</li>
<ul>
<li>Fuel bills need to be shown to our delivery executive at the time of return, we will NOT be
able to reimburse fuel bills shared with us later.</li>
<li>The fuel expense needs to reconcile reasonably with the distance travelled.</li>
<li>The fuel expense needs to reconcile reasonably with the standard fuel efficiency of the car.
For the purpose of this reconciliation and for the benefit of the user, we assume a lower
mileage than what is defined by ARAI (Automotive Research Association of India).</li>
<li>The date on the fuel bill should fall within the booking period.</li>
<li>Hand-written fuel bills will be considered invalid.</li>
</ul>
<li>
For “without fuel” pricing: Prices exclude fuel. In case you are returning the car at a lower
fuel level than what was received, we will charge a flat Rs 500 refuelling service charge +
actual fuel cost to get the tank to the same level as what was received.
</li>
</ul>
<br>
</p>
</div>
<button class="swapcollapsible">Can I club two discount vouchers?</button>
<div class="content">
<p>You can only use one offer/promo per booking.</p>
</div>
<h3 id="Payments_Refunds">PAYMENTS & REFUNDS</h3>
<div style="text-decoration: none;font-size: 16px;text-align: right; font-weight: bold;cursor: pointer;"><a
style="color: rgb(14, 186, 186);">EXPAND ALL</a></div>
<button class="swapcollapsible">What modes of payments are accepted?</button>
<div class="content">
<p>We accept payments by credit cards, debit cards, net-banking, UPI and popular wallets. Payments need
to be made in advance through our website or mobile app.</p>
</div>
<button class="swapcollapsible">Do I get any reimbursement for the fuel I fill in my Revv car?</button>
<div class="content">
<p>
<ul>
<li>For “with fuel” pricing: If you need to refuel during your journey, we will reimburse the cost.
Just show the fuel bills to our delivery executive at the time of returning the car, and allow
him to take a photograph of them. Please do NOT hand-over the original bill to the delivery
executive, we will not be responsible for loss of bills handed over to the delivery executive.
Please note that:</li>
<ul>
<li>Fuel bills need to be shown to our delivery executive at the time of return, we will NOT be
able to reimburse fuel bills shared with us later.</li>
<li>The fuel expense needs to reconcile reasonably with the distance travelled.</li>
<li>The fuel expense needs to reconcile reasonably with the standard fuel efficiency of the car.
For the purpose of this reconciliation and for the benefit of the user, we assume a lower
mileage than what is defined by ARAI (Automotive Research Association of India).</li>
<li>The date on the fuel bill should fall within the booking period.</li>
<li>Hand-written fuel bills will be considered invalid.</li>
</ul>
<li>
<b>For “without fuel” pricing:</b>We give you a full tank, and we need the same back from you.
Hence there is no need for any fuel reimbursements. In the rare instances where we give you
less-than- full tank fuel, and you return us more fuel than what you got from us, we will
reimburse the difference.
</li>
</ul>
</p>
</div>
<button class="swapcollapsible">Who pays for parking and tolls/inter-state entry taxes?</button>
<div class="content">
<p>You can only use one offer/promo per booking.</p>
</div>
<button class="swapcollapsible">Can I club two discount vouchers?</button>
<div class="content">
<p>These expenses depend on your usage, hence you need to pay for them.
<br><br>
Our cars are equipped with Fast tag devices for your convenience. The toll charges incurred during
your trip will be billed to you in your invoice.
</p>
</div>
<button class="swapcollapsible">Do I need to pay the fines incurred during my booking, due to
parking/traffic violations?</button>
<div class="content">
<p>Yes.</p>
</div>
<button class="swapcollapsible">How much time does it take to get my refund back?</button>
<div class="content">
<p>All refunds are typically made within 10 days of completing the bookings. However, in some cases,
there might be some procedural delays from the banks. Please do let us know in case your refund has
not been credited to your account within 10 days and we will make sure we do everything we can to
expedite it.</p>
</div>
<h3 id="Your_Trip">YOUR TRIP</h3>
<div style="text-decoration: none;font-size: 16px;text-align: right; font-weight: bold;cursor: pointer;"><a
style="color: rgb(14, 186, 186);">EXPAND ALL</a></div>
<button class="swapcollapsible">What documents do I need to take the delivery of my Revv car?</button>
<div class="content">
<p>While taking the delivery of your car, you will need to show your <b>ORIGINAL</b> Driving License and
ID proof (same as the ones whose details you provided while making the booking). These documents
will be verified for validity. In case these documents are unavailable/invalid/unverifiable, your
booking will be subject to cancellation. Revv's decision in this matter will be final and binding.