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window._cio.page is not a function #721

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cristhian-bento opened this issue Dec 22, 2022 · 2 comments
Open

window._cio.page is not a function #721

cristhian-bento opened this issue Dec 22, 2022 · 2 comments

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@cristhian-bento
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We started getting the error in production like 3 weeks ago, and it is constantly failing, mostly for Apple devices using Safari/Safari Mobile.
The sentry logs show the error comes from customer IO integration.

image

What should we do to fix it? Is there any workaround?

We are using Analyticsjs 2.0.

Thanks!

@cristhian-bento
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We were able to replicate the error using Safari 13.1.2 on macOS. This is not happening in a newer version (e.g. 16.1).

@taschik
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taschik commented Mar 29, 2023

@cristhian-bento have you found a way to fix this?

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