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troubleshooting.md

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Installation troubleshooting

This list is quite short since with the new Docker installation there should be fewer problems. Please open an issue if you encounter difficulties during the installation.

After the update the browser is stuck on a gray/white page

When updating from one version to another, for the moment, it may happen that the software get stuck on old data.

To fix the problem:

  • clear the cache of the browser

or

  • in the browser console (google -> how to open "browser name" javascript console) run the command localStorage.clear()

Then reload the page

Still no solution?

If the previous suggestions didn't help you open an issue. Please specify:

  • operating system
  • server device (PC, Raspberry version, ...)
  • firmware (Marlin, Grbl, ...)
  • The issue
  • add a copy of the terminal result you get during the installation and when after running the software in orded to analyze better the problem