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ERROR: App vesion Outdated #659

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davidovic999 opened this issue Nov 18, 2023 · 1 comment
Closed

ERROR: App vesion Outdated #659

davidovic999 opened this issue Nov 18, 2023 · 1 comment

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@davidovic999
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Hi ElectronMail Support Team,

As I have Windows 7 installed, I can't install newer versions of ElectronMail. So I installed the latest version supporting Windows 7, version 5.1.8.

But once installed and trying to configure ProtonMail accounts, I got this error message:
"ERROR: App vesion Outdated".

See screenshot:
https://www.screencast.com/t/PBH3m50h

I don't understand why this blocking message in relation to the version used!

In principle, I can use any version compatible with my system, and it should work.

My Internet connection is fine and when I refresh the page, I still get the same message.

How can I solve this issue?

Best regards,

@vladimiry
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Owner

Things explained in the #650 (comment). It's not the app sets the version restriction, but Proton.

How to get working app version for old Windows systems listed in #654 (comment). CC @ask2018 / @RogalDoe.

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