Failed to acquire default Secret Service collection: unknown error ( Cant open warp-terminal )

[t101804]

Discord username (optional)

r3plican_

Describe the bug

❯ warp-terminal
08:33:12 [INFO] Spawning terminal server process...
08:33:12 [WARN] error setting XSETTINGS; Xft options won't reload automatically
08:33:12 [INFO] Running terminal server...
08:33:12 [WARN] Failed to load a font face 0 from source cause malformed font.
08:33:12 [WARN] Failed to load font: Hack due to error Font family Hack does not contain any valid fonts
08:33:12 [ERROR] Failed to acquire default Secret Service collection: unknown error
thread 'main' panicked at warpui_extras/src/secure_storage/linux.rs:187:33:
range end index 12 out of range for slice of length 0
note: run with RUST_BACKTRACE=1 environment variable to display a backtrace
08:33:12 [INFO] Received empty message; assuming the connection has been closed.

To reproduce

open warp-terminal

Expected behavior

working

Screenshots

Operating system

Linux

Operating system and version

Arch Linux Hyprland

Shell Version

No response

Current Warp version

No response

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

Yes, this issue prevents me from using Warp daily.

Is this a Warp specific issue? (i.e. does it happen in Terminal, iTerm, Kitty, etc.)

Yes, this I confirmed this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

[dannyneira]

Hi @t101804 Sorry to hear about this, the secret service warning can generally be ignored as far as I know. But based on your logs I recommend you install the hack font.

We've added a list of workarounds here: https://docs.warp.dev/help/known-issues#linux-workarounds

Also, make sure to download the latest version as we release fixes every week. https://docs.warp.dev/getting-started/changelog

Please let me know if that helped on this tracker issue.

[t101804]

Hi @t101804 Sorry to hear about this, the secret service warning can generally be ignored as far as I know. But based on your logs I recommend you install the hack font.

We've added a list of workarounds here: https://docs.warp.dev/help/known-issues#linux-workarounds

Also, make sure to download the latest version as we release fixes every week. https://docs.warp.dev/getting-started/changelog

Please let me know if that helped on this tracker issue.

its fatal error. i cant open warp-terminal

[t101804]

Hi @t101804 Sorry to hear about this, the secret service warning can generally be ignored as far as I know. But based on your logs I recommend you install the hack font.

We've added a list of workarounds here: https://docs.warp.dev/help/known-issues#linux-workarounds

Also, make sure to download the latest version as we release fixes every week. https://docs.warp.dev/getting-started/changelog

Please let me know if that helped on this tracker issue.

i use latest version

[t101804]

here is the backtrace

[t101804]

already downloaded hack font. here are full backtrace

[vorporeal]

Can you copy-paste the output with RUST_BACKTRACE=full here?

[t101804]

Can you copy-paste the output with RUST_BACKTRACE=full here?

RUST_BACKTRACE=full warp-terminal
08:35:04 [INFO] Spawning terminal server process...
08:35:04 [WARN] error setting XSETTINGS; Xft options won't reload automatically
08:35:04 [INFO] Running terminal server...
08:35:04 [ERROR] Failed to acquire default Secret Service collection: unknown error
thread 'main' panicked at warpui_extras/src/secure_storage/linux.rs:187:33:
range end index 12 out of range for slice of length 0
stack backtrace:
   0:     0x5fcd177255db - <unknown>
   1:     0x5fcd16e33880 - <unknown>
   2:     0x5fcd17720c13 - <unknown>
   3:     0x5fcd17725374 - <unknown>
   4:     0x5fcd17727820 - <unknown>
   5:     0x5fcd1772753f - <unknown>
   6:     0x5fcd17727d3e - <unknown>
   7:     0x5fcd17727c42 - <unknown>
   8:     0x5fcd17725ad6 - <unknown>
   9:     0x5fcd177279b0 - <unknown>
  10:     0x5fcd16afc205 - <unknown>
  11:     0x5fcd16afc852 - <unknown>
  12:     0x5fcd190bb1dd - <unknown>
  13:     0x5fcd18aa52b7 - <unknown>
  14:     0x5fcd18183204 - <unknown>
  15:     0x5fcd18a45d53 - <unknown>
  16:     0x5fcd18a71116 - <unknown>
  17:     0x5fcd19006dcd - <unknown>
  18:     0x5fcd19027a10 - <unknown>
  19:     0x5fcd189f0dea - <unknown>
  20:     0x5fcd181825f2 - <unknown>
  21:     0x5fcd176f9e14 - <unknown>
  22:     0x5fcd176f9983 - <unknown>
  23:     0x5fcd176f999d - <unknown>
  24:     0x5fcd177172a5 - <unknown>
  25:     0x5fcd176f9f0c - <unknown>
  26:     0x7c3913f57cd0 - <unknown>
  27:     0x7c3913f57d8a - __libc_start_main
  28:     0x5fcd16c36a9e - <unknown>
  29:                0x0 - <unknown>
08:35:04 [INFO] Received empty message; assuming the connection has been closed.

[t101804]

Can you copy-paste the output with RUST_BACKTRACE=full here?

hello , any help to fix this issue???

[t101804]

hello?

[vorporeal]

Hey, thanks for providing the additional info.

Does the file ~/.local/state/warp-terminal/dev.warp.Warp-User exist? If so, try deleting it and see if that fixes the issue.

[t101804]

dev.warp.Warp-User

thx its work now