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[GlobalStep] "Pending" status is displayed instead of "Pending payment" for order with pending payment status in "Orders" CSV. #7613

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gglobalstep opened this issue Sep 2, 2021 · 1 comment

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@gglobalstep
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gglobalstep commented Sep 2, 2021

Bug Description:

"Pending" status is displayed instead of "Pending payment" for order with pending payment status in "Orders" CSV.

Environment:

Woocommerce Version : WooCommerce 5.7.0 RC 1
WordPress version: v5.8

PC:
Windows 10, Mac 10.14.6
Chrome(Version 92.0.4515.131)
Firefox(Version 90.0.2)
Safari: v14.1.2

Steps To Reproduce:

  1. Create any test site using JN site.
  2. Install and activate all the required plugins.
  3. Install and activate WooCommerce 5.7.0 RC 1.
  4. Complete the setup wizard.
  5. Go to "Analytics-> Settings" screen and uncheck the Excluded Statuses for "Pending Payment".
  6. Save the Settings.
  7. Place a order for any product.
  8. Go to "WooCommerce-> orders" and change the order status to "Pending Payment".
  9. Go to "Analytics-> Orders" screen and download the CSV.
  10. Open the CSV.
  11. Observe that "Pending" status is displayed instead of "Pending payment" for order with pending payment status.

Actual Result:

"Pending" status is displayed instead of "Pending payment" for order with pending payment status in "Orders" CSV.

Expected Result:

Complete payment status should display for respective orders status in Order CSV.

Screenshot:

##7613

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active, or Storefront.
  • I can reproduce this bug consistently using the steps above.

`

WordPress Environment

WC Version: 5.7.0
REST API Version: ✔ 5.7.0
WC Blocks Version: ✔ 5.7.1
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.6.0
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache/2.4.48 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.22
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 5.7.0
WC Database Prefix: wp_
Total Database Size: 5.62MB
Database Data Size: 3.67MB
Database Index Size: 1.95MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.03MB + Index: 0.22MB + Engine InnoDB
wp_postmeta: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
wp_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

attachment: 31
page: 11
post: 2
product: 26
product_variation: 31
revision: 2
shop_coupon: 2
shop_order: 18
shop_order_refund: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (8)

Query Monitor: by John Blackbourn – 3.7.1
Companion Plugin: by Osk – 1.18
Google Listings and Ads: by WooCommerce – 1.4.2
Gutenberg: by Gutenberg Team – 11.4.0
Jetpack: by Automattic – 10.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
WooCommerce Beta Tester: by WooCommerce – 2.0.2
WooCommerce: by Automattic – 5.7.0-rc.1

Inactive Plugins (2)

Akismet Anti-Spam: by Automattic – 4.1.10
Hello Dolly: by Matt Mullenweg – 1.7.2

Dropin Plugins (1)

db.php: Query Monitor Database Class

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

WC Pages

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Storefront
Version: 3.8.1
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Action Scheduler

Complete: 129
Oldest: 2021-09-01 07:31:03 +0000
Newest: 2021-09-02 14:51:23 +0000

Status report information

Generated at: 2021-09-02 15:26:05 +00:00
`

@ilyasfoo
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ilyasfoo commented Sep 3, 2021

Hi @gglobalstep, this is expected since the status column in CSV export represents the actual value of status, instead of the label we use in reporting UI.

The following is the status value mapped to the labels:

image

@ilyasfoo ilyasfoo closed this as completed Sep 3, 2021
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