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[Bug]: Publicize isn't posting the custom exceprt to LinkedIn and instead posting truncated post content #57144

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alshakero opened this issue Oct 19, 2021 · 1 comment · Fixed by Automattic/jetpack#21477
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[Bug]: Publicize isn't posting the custom exceprt to LinkedIn and instead posting truncated post content #57144

alshakero opened this issue Oct 19, 2021 · 1 comment · Fixed by Automattic/jetpack#21477
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Needs triage Ticket needs to be triaged [Type] Bug

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@alshakero
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alshakero commented Oct 19, 2021 •
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Quick summary

Copying from https://wordpress.org/support/topic/publicize-to-linkedin-not-sharing-custom-message/?view=all

The issue with Publicize to LinkedIn is that the custom message for LinkedIn is not working and instead the first 395 characters of the article is being posted. Custom message for Twitter and FB is working just fine.

The other issue is that Publicize is using the title as the default social media message, and not really the post content. Proposed fix in Automattic/jetpack#21477

Steps to reproduce

  1. Write a post that is somewhat long, 200+ chars or so.
  2. Click Publish and write a message for your post under "Share this post" section.
  3. The message you wrote won't make it to your linkedin post and a truncated summary of the post's contents will appear instead.

What you expected to happen

The message to appear.

What actually happened

a truncated summary of the post's contents appears instead.

Context

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Browser

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Simple/Atomic

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Other notes

No response

Reproducibility

Consistent

Severity

No response

Available workarounds?

No response

Workaround details

No response
@alshakero alshakero added [Type] Bug Needs triage Ticket needs to be triaged labels Oct 19, 2021
@alshakero alshakero self-assigned this Oct 19, 2021
@alshakero alshakero mentioned this issue Oct 19, 2021
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@alshakero alshakero changed the title [Bug]: Publicize to LinkedIn truncating custom message to 395 characters [Bug]: Publicize isn't posting custom exceprt to LinkedIn and instead posting a truncated post Oct 19, 2021
@alshakero alshakero changed the title [Bug]: Publicize isn't posting custom exceprt to LinkedIn and instead posting a truncated post [Bug]: Publicize isn't posting the custom exceprt to LinkedIn and instead posting a truncated post Oct 19, 2021
@alshakero
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Fix is in D68659-code

@alshakero alshakero mentioned this issue Oct 20, 2021
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@alshakero alshakero changed the title [Bug]: Publicize isn't posting the custom exceprt to LinkedIn and instead posting a truncated post [Bug]: Publicize isn't posting the custom exceprt to LinkedIn and instead posting truncated post content Oct 20, 2021
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Publicize: make the default social media message blank Automattic/jetpack
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@alshakero