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Project Management Guidelines

Glenn Gailey edited this page May 13, 2019 · 3 revisions

Triage

Issues are triaged by being labeled with the "triaged" label.

The triage process will involve looking at unlabeled items and categorizing them. This is the link for untriaged items: https://github.com/Azure/Azure-Functions/issues?utf8=%E2%9C%93&q=is%3Aopen%20is%3Aissue%20-label%3Atriaged%20

  1. For Docs issues, we'll triage priority then
  2. For questions, we label question and assign the current forum on-call engineer.
  3. For bugs/improvements, we'll move the issue to the appropriate repo and it will be triaged there.
  4. For general feature requests, we may move the issue to the appropriate repo or it may stay in Azure-Functions with a "feature" label on it.
    • Since no work actually happens out of this repo, if the work doesn't fit inside this repo, we'll need to split it up into pieces that do fit into the main repos or create a new repo to track that work.
    • While this repo works fine for specs/high level planning, it doesn't do well for engineering design/etc. since it is part of our engineering processes.

Tracking

Docs

Please provide feedback on Azure Functions documentation using the GitHub-based feedback mechanism at the bottom of each article. These documentation feedback issues are triaged continuously, and you'll receive a faster response. If your feedback is more related to Azure Functions behaviors or issues, please post your feedback in this repo.

Questions

The assigned engineer should follow up on the question as soon as they can.

Note: We triage this repo once or twice a week. If you need a question answered, it can be faster to use Stack Overflow as we have alerts on new SO questions, but not on GitHub (because we have to triage GitHub issues to figure out what it is about). You can find other Stack Overflow questions here: http://stackoverflow.com/questions/tagged/azure-functions

Note: there is no official SLA on answering questions in this forum. If you need support with a business SLA, please use the official Azure Support which has various options to meet your business needs.