Merge pull request #1266 from Azure/improve/support

Add standard SUPPORT.md file

README.md

@@ -129,7 +129,9 @@ The [contribution guide](CONTRIBUTING.md) covers everything you need to know abo
 
 ## Support
 
-Azure Service Operator is an open source project that is **not** covered by the [Microsoft Azure support policy](https://support.microsoft.com/en-us/help/2941892/support-for-linux-and-open-source-technology-in-azure). Please search open issues [here](https://github.com/Azure/azure-service-operator/issues). If your issue isn't already represented, please [open a new one](https://github.com/Azure/azure-service-operator/issues/new/choose). The Azure Service Operator project maintainers will respond to the best of their abilities.
+Please search open issues [here](https://github.com/Azure/azure-service-operator/issues). If your issue isn't already represented, please [open a new one](https://github.com/Azure/azure-service-operator/issues/new/choose). The Azure Service Operator project maintainers will respond to the best of their abilities.
+
+For more information, see [SUPPORT.md](SUPPORT.md).
 
 ## Code of conduct
 

SUPPORT.md

@@ -0,0 +1,10 @@
+# Support
+
+## How to file issues and get help
+
+This project uses GitHub Issues to track bugs and feature requests. Please [search](https://github.com/Azure/azure-service-operator/issues) the existing issues before filing new issues to avoid duplicates. For new issues, file your bug or feature request as [a new issue](https://github.com/Azure/azure-service-operator/issues/new/choose). The Azure Service Operator project maintainers will respond to the best of their abilities.
+
+## Microsoft Support Policy
+
+Support for this project/product is limited to the resources listed above. This project is **not** covered by the [Microsoft Azure support policy](https://support.microsoft.com/en-us/help/2941892/support-for-linux-and-open-source-technology-in-azure).
+