[HOLD for payment 2023-11-09] [HOLD for payment 2023-10-27] [TRACKING] HelpDot tidying + updates

[maddylewis]

General Updates

• The # headings should be bigger IMO - can we update # headers so that they show bigger / like more obvious headings? - [HOLD for payment 2023-10-25] Updates to the help site's visual design #29481

Category-specific Updates

• Create hub Expensify Partner Program (design team request for icon here)
• Move Expensify Card hub and nest it under Bank Accounts & Credit Cards
• Update Exports to Insights & Custom Reporting
• Update Policy & Domain Settings to Workspace & Domain Settings

Subcategory-specific Updates

• Delete the `Business Bank Accounts AUD file (the resource was incorrectly published under a newly created file (Add a Business Bank Account AUD)
• Update file name of Add-a-Business-Bank-Account-(AUD).md to Business-Bank-Account-AUD.md
• Update file of Deposit-Accounts-AUS.md to Deposit-Accounts-AUD
• Delete the Your Expensify Account Manager file (that resource is merged into a general "support" article)
• Update Personal Credit Cards to Personal Cards

Articles to write (non-technical)

• How employees get the Expensify Card
• How employees use the Expensify Card
• Report Details (under Expense and Report Features)

Minor fixes to published resources (Maddy can submit a PR for these)

• Change list in SS to bulleted list

Bugs / Fixes

• Tables in articles have a cluttered styling
• Redirect old article links to new articles links
• Typing the name of an article in the search bar isn't pulling up the resource (example - Scheduled Submit)

Ideas for Improving Visual Design

• Separate Overview How to Deep Dive FAQ sections by adding an alternating background or border to each header section. Something minor like a slightly different background color that alternates from header section to header section - [HOLD for payment 2023-10-25] Updates to the help site's visual design #29481

[maddylewis]

this is a WIP -- im adding to the OP throughout the day as i come across things!

[rushatgabhane]

@maddylewis please add this item to the list too - Redirect old article links to new articles links

[rushatgabhane]

Typing the name of an article in the search bar isn't pulling up the resource

@maddylewis google serach results need to be re-indexed (refreshed).

@joaniew will help us with that (slack 🧵)

[Talha345]

@maddylewis @rushatgabhane Hi, I found some bugs in the HD on production. Since you guys are still working on it, can I already report the bugs as well as the solutions?

I have fixed quite some issues on HD in the past, so if you need additional manpower, i would be happy to help!

[rushatgabhane]

there is a know bug about back button after deeplinking.

@Talha345 other than that yes please, could you please let us know the bugs

[Talha345]

there is a know bug about back button after deeplinking.

@Talha345 other than that yes please, could you please let us know the bugs

@rushatgabhane Sure, should i report here or in slack?

[rushatgabhane]

here is good for visibility 👍

[Talha345]

@rushatgabhane Sure. Hope I will be compensated for valid bugs.

Steps to Reproduce:

1. Go to https://help.expensify.com/articles/new-expensify/getting-started/chat/Expensify-Chat-For-Conference-Attendees#gsc.tab=0
2. Click on any of the 3 links under Getting Started section.
3. Invalid redirect happens and 404 page is shown.

Video:

Screen.Recording.2023-10-02.at.18.15.57.mov

[rushatgabhane]

Thanks @Talha345

@roryabraham looks like our PR to redirect isn't working when deployed to github pages. investigating..

[rushatgabhane]

@roryabraham for context looks like it's a know issue jekyll/jekyll-redirect-from#253 (comment)

It's fixed by specifying protocol https for url in _config

[rushatgabhane]

Tables in articles have a cluttered styling. @maddylewis could you please add this to the list too

#28576 (comment)

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.87-12 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• [HelpDot] Add a new hub, and rename hubs #29705

If no regressions arise, payment will be issued on 2023-10-27. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

• External issue reporter
• Contributor that fixed the issue
• Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

• @rushatgabhane does not require payment (Eligible for Manual Requests)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

• Merged PR within 3 business days of assignment - 50% bonus
• Merged PR more than 9 business days after assignment - 50% penalty

[rushatgabhane]

Remaining items

• Tables in articles have a cluttered styling
• Replace ” with " in all articles (notice the slant)

[maddylewis]

Payments

• @rushatgabhane - C+ ($500)
• @Talha345 - reporting bonus (already paid here [HOLD for payment 2023-10-12] [$500] Payment for reporting bug #28726 (comment))

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.94-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• [HelpDot] Style markdown tables #30530

If no regressions arise, payment will be issued on 2023-11-09. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

• External issue reporter
• Contributor that fixed the issue
• Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

• @rushatgabhane does not require payment (Eligible for Manual Requests)

[maddylewis]

this is live - closing!

[JmillsExpensify]

$500 payment approved for @rushatgabhane based on this comment.