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Fix - Mark the chat as "read" immediately upon switching to the tab #34537

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FitseTLT
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@FitseTLT FitseTLT commented Jan 15, 2024

Details

Fixed Issues

$ #33680
PROPOSAL: #33680 (comment)

Tests

  1. Login with User B and open a chat with User A and change to another tab on web
  2. Now Send a message as User A to User B
  3. Wait until the message arrives at User B and now as User B switch back to the tab you were chatting in (1)
  4. Check that the LHN is not bold
  5. verify that unread marker indicates on the new message you sent in (2)
  • Verify that no errors appear in the JS console

Offline tests

same

QA Steps

same

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
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    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
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    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I verified the translation was requested/reviewed in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is approved by marketing by adding the Waiting for Copy label for a copy review on the original GH to get the correct copy.
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
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  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
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Screenshots/Videos

Android: Native
Android: mWeb Chrome
2024-01-22_23-59-11.mp4
iOS: Native
ios.native.1.mp4
iOS: mWeb Safari
ios.web.1.mp4
MacOS: Chrome / Safari
web.mp4
MacOS: Desktop
desk1.mp4

@FitseTLT FitseTLT requested a review from a team as a code owner January 15, 2024 21:54
@melvin-bot melvin-bot bot removed the request for review from a team January 15, 2024 21:54
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melvin-bot bot commented Jan 15, 2024

@abdulrahuman5196 Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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@FitseTLT I tested on web and the changes are working fine. I found some inconsistent issues, but I don't think its related to this PR. Anyways I will be testing in all platforms tomorrow and approve if no issues there as well.

Meanwhile kindly fix the minor comment i mentioned below.

src/pages/home/report/ReportActionsList.js Outdated Show resolved Hide resolved
@FitseTLT
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@abdulrahuman5196 there are minor things I will update before U test. Give a min, I will notify U.

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FitseTLT commented Jan 18, 2024

Finished on Updating. @abdulrahuman5196 U're good to go 👍
But as U said There are odd buggy behaviours with current codebase and it is not directly related with this issue. So may be we can handle it in a separate issue or if the price can be boosted we can extend on the tasks of these issue and deal with it here.
Here are some of the problems:

  1. When you are already on the chat while there is the current unread marker and u receive a message it is not auto read (LHN bold) but marker is reset.
  2. When u receive again it will not auto read.
  3. But when u receive again for the second time it will auto read. Its totally random!
  4. When u set a message manually marked as read and receive a new message it will be auto-read and the marker reset 😕 IT'S REALLY REALLY Odd

@FitseTLT
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Please note that currently receiving message will reset manuallyMarkedMarker similarly moving to other tab and coming back to the chat tab will reset manuallyMarkedMarker. @abdulrahuman5196

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I don't understand this @FitseTLT . Could you provide more information on the same.

Please note that currently receiving message will reset manuallyMarkedMarker similarly moving to other tab and coming back to the chat tab will reset manuallyMarkedMarker.

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I mean on latest main if U manually mark a message and then receive a new message it resets the marker. doesn't it ??

Similarly on this pr manually marked messages are reset on visibility change (changing from other browser tab to the chat (expensify) tab). That's what I meant.

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Got it. Working on review now.

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@FitseTLT Could you kindly test and add videos for other platforms as well? Even though this change is most likely to have effect only on web. We should test others platforms to see if there is no breakage and add the video on the same.

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abdulrahuman5196 commented Jan 19, 2024

@FitseTLT I see an issue related to this change. Without receiving any new messages.
If I mark my message as 'Mark as Unread' and switch tab and come back, both unread marker and bold LHN is gone.
If I mark the other chat person message as 'Mark as Unread' and switch tab and come back, only bold LHN is gone and the unread marker is still present. And the same should be applicable when I mark my message as well. Could you kindly check and fix it?

Same is not happening in staging.

Screen.Recording.2024-01-20.at.12.55.02.AM.mov

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@abdulrahuman5196 I have updated the code so that our new effect (the one that runs when we switch back tabs) to be only run when a user has received a new message after they have switched away from the tab, I think that's more aligned with the requirements of the issue. Of course now manually marked messages will not be reset by our new effect and it's more logical.

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I have updated the code so that our new effect (the one that runs when we switch back tabs) to be only run when a user has received a new message after they have switched away from the tab, I think that's more aligned with the requirements of the issue. Of course now manually marked messages will not be reset by our new effect and it's more logical.

Is this change to solve this issue #34537 (comment)?

Anyways will go through with the testing again.

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The Bug previously mentioned is still reproducible. @FitseTLT is working on the fix for the same.

Screen.Recording.2024-01-23.at.1.00.02.AM.mov

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@abdulrahuman5196 Fixed 👍

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@FitseTLT Could you kindly test and add videos for other platforms as well? Even though this change is most likely to have effect only on web. We should test others platforms to see if there is no breakage and add the video on the same.

Can you check on this @FitseTLT

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Done @abdulrahuman5196 but android native is failing I will upload as soon as I finish 👍

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abdulrahuman5196 commented Jan 23, 2024

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified tests pass on all platforms & I tested again on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that the left part of a conditional rendering a React component is a boolean and NOT a string, e.g. myBool && <MyComponent />.
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is approved by marketing by adding the Waiting for Copy label for a copy review on the original GH to get the correct copy.
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
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Screenshots/Videos

Android: Native
Screen.Recording.2024-01-24.at.12.19.16.AM.mov
Android: mWeb Chrome
Screen.Recording.2024-01-24.at.12.15.38.AM.mov
iOS: Native
Screen.Recording.2024-01-23.at.11.29.24.PM.mov
iOS: mWeb Safari
Screen.Recording.2024-01-23.at.11.32.33.PM.mov
MacOS: Chrome / Safari
Screen.Recording.2024-01-23.at.9.08.56.PM.mov
MacOS: Desktop
Screen.Recording.2024-01-23.at.10.04.40.PM.mov

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Changes looks good and works well. Reviewers checklist is also complete.

All yours. @hayata-suenaga

🎀 👀 🎀
C+ Reviewed

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👍

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My PR will also address this issue, but instead relies on the focus change event to recheck if it needs to mark as read.
#35004
This will mark it as read on tab return.

@hayata-suenaga hayata-suenaga merged commit 77814e5 into Expensify:main Jan 24, 2024
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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/hayata-suenaga in version: 1.4.32-0 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 success ✅
🕸 web 🕸 success ✅

mountiny added a commit that referenced this pull request Jan 29, 2024
…isibility-change"

This reverts commit 77814e5, reversing
changes made to b0e2a92.
pecanoro added a commit that referenced this pull request Jan 29, 2024
[CP Staging] Revert "Merge pull request #34537 from FitseTLT/fix-mark-as-read-on-v…
OSBotify pushed a commit that referenced this pull request Jan 29, 2024
[CP Staging] Revert "Merge pull request #34537 from FitseTLT/fix-mark-as-read-on-v…

(cherry picked from commit b2e1e21)
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🚀 Deployed to production by https://github.com/francoisl in version: 1.4.32-5 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 failure ❌
🕸 web 🕸 success ✅

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🚀 Deployed to staging by https://github.com/hayata-suenaga in version: 1.4.33-0 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 cancelled 🔪
🕸 web 🕸 success ✅

@OSBotify
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🚀 Deployed to production by https://github.com/francoisl in version: 1.4.33-5 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 failure ❌
🕸 web 🕸 success ✅

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5 participants