HUBLOT Project Analysis

Project strengths

• Database of Qualified Service Providers
• User-friendly and Intuitive Interface
• Advanced Search and Filtering Features by Geolocation
• Rating and Review System to Ensure the Quality of Service Providers

Project weekness

• Need for a strong marketing strategy
• Dependence on service providers to keep profiles up to date
• Risk of competition with already established similar applications

Opportunities

• Strong demand for services
• Possibility of expansion into other regions or countries
• Potential for partnerships with local businesses to offer complementary services
• Strong user community

Threads

• Fierce competition in the matchmaking application sector
• Risk of poor reputation due to unreliable service providers
• Rapid evolution of user preferences and behaviors

Use cases

• Browse through different services (filter)
• Manage (create, modify, view, delete) a service
• Rate an offer
• Subscribe to the visibility offer
• Manage visibility offers (admin)
• Order a service
  • Choose a service
  • Add preferences (date, time, location, etc.)
  • Confirm an order (provider)
  • Cancel an order (offer not confirmed)
  • Configure payment installments
  • Search for services (proximity, etc.)
  • Pay (after client confirming the offer)
  • follow up service completion
    • change completion state (provider)
    • see level of completion
  • confirm service delivery
• Get in touch
  • Send a message
  • Receive a message
  • Send a confirmation voucher (WhatsApp)
  • Confirm the offer (WhatsApp)
• Authenticate (WhatsApp)
• Notify the client via WhatsApp (system):
  • Start of service
  • Arrival of the provider
  • End of service
• Report a problem
• Customize offers (system)
• Contact customer service
• Spare part marketplace
  • Browse spare parts (New & Old)
  • Buy spare part
  • Manage spare part (pathner)

What's a service

To define the basic properties of a service in an on-demand service application, we will use the following elements:

• Service Name: A name of fewer than 75 characters.
• Service Description: A clear and detailed description of the offered service, including its features, benefits, and terms of use.
• Categorization: Services should be categorized into specific categories or types to facilitate user search and navigation.
• Pricing: Service rates, including base costs, any additional fees (spare parts, required work materials, etc.), and accepted payment methods (full payment upfront or after completing a specific stage).
• Availability: Service hours and availability, as well as any geographical restrictions (to be specified during provider registration).

General use case Diagram