OTRS Theme FamFamFam

This is a theme for the free ticketsystem OTRS, by Puzzle ITC. It uses icons of FamFamFam and was inspired by the default layout of Redmine.

It introduces some Javascript enhancements to make the overview of tickets collapsed.

The theme is released under GPL Version 3 (See COPYING for more infos), FamFamFam icons are licensed under a Creative Commons Attribution 2.5 License for further information have a look at FamFamFam About-Page.

Authors:

• Simon Josi <josi+famfamfam(at)puzzle.ch>
• Marcel Haerry <haerry+famfamfam(at)puzzle.ch>

Installation

This theme contains the following 4 folders:

• css
• images
• js
• html

You have to copy them to the following locations:

html:

mkdir -p <your otrs installation>/Kernel/Output/HTML
cp -a html <your otrs installation>/Kernel/Output/HTML/FamFamFam

css:

mkdir -p <your otrs installation>/var/httpd/htdocs/css
cp -a css  <your otrs installation>/var/httpd/htdocs/css/FamFamFam

images:

mkdir -p <your otrs installation>/var/httpd/htdocs/images
cp -a images <your otrs installation>/var/httpd/htdocs/images/FamFamFam

js:

mkdir -p <your otrs installation>/var/httpd/htdocs/js
cp -a js <your otrs installation>/var/httpd/htdocs/js/FamFamFam

Additionally you have to register your theme in the otrs database. For MySQL this can look like:

mysql otrs
mysql> INSERT INTO theme
  ->     (theme, valid_id, create_time, create_by, change_time, change_by)
  ->     VALUES
  ->     ('FamFamFam', 1, current_timestamp, 1, current_timestamp, 1);
mysql>

Now the new theme should be useable in OTRS. It should be possible to select it via your personal preferences page. For further information about a custom them have a look at the OTRS Help.