Stages are not clickable from the ticket view

[olivierb2]

When I display the ticket content, I'm unable to click on stage in order to update the stage status. I need to move back from kanban view. This issue is only for this module, other modules like CRM allow me to update stage from the opportunity view.

Edit : this issue occurs on Odoo 13.

[DarioLodeiros]

have you tried this in the runbot ?, I just tried it in runbot and review the code and I don't see the reason why it doesn't allow you to edit the state in your case

[olivierb2]

I'm not sure where or how I can use runbot quickly, but I have two Odoo 13 separate instance with the same problem. I tried to regenerate asset to be sure, but I definitely don't know why I'm getting this issue.

[olivierb2]

Small update : I'm not developper, but seems that removing tag disabled="disabled" from F12 developer tools re-enable the link. Any reason why those buttons are set as disabled?

[olivierb2]

I finally helped myself, from developer mode, I changed the form view :

<field name="stage_id" widget="statusbar" clickable="True"/>

Into

<field name="stage_id" widget="statusbar" options="{'clickable': '1', 'fold_field': 'fold'}"/>

[DarioLodeiros]

Ok, I was looking at v12, remember to indicate version and other data that you see relevant to facilitate the review. Thanks!

[olivierb2]

Ho, my bad, apologies, this is a really newbie mistake :D

[DarioLodeiros]

Dont worry, Thanks for the issue, should already be resolved if you update the sources :)

[olivierb2]

Got it, thanks for you commit !