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Known Issues

Shane Alcock edited this page May 30, 2023 · 2 revisions

This page is intended to describe any known bugs or issues in current and recent OpenLI releases, and provide some advice on how to avoid or mitigate them.

I'll try to keep this up to date, but feel free to get in touch with me (@salcock) directly if you spot anything that needs updating.


Errors when running apt update or apt install when trying to upgrade OpenLI

This problem can occur if you had installed an older version of OpenLI (pre-1.1.0) and are attempting to upgrade it (or any other packagges on your Debian/Ubuntu machine). You may see an error message much like this:

W: Failed to fetch https://dl.cloudsmith.io/public/wand/libwandio/deb/ubuntu/dists/jammy/InRelease  The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C84FDFFA361F3D61

To fix this, run the following commands:

    curl -1sLf 'https://dl.cloudsmith.io/public/wand/libwandio/gpg.C84FDFFA361F3D61.key' |  gpg --dearmor > /tmp/foo
    sudo mv /tmp/foo /usr/share/keyrings/wand-libwandio-archive-keyring.gpg
    sudo apt update

You should now be able to run apt commands again without seeing errors for the libwandio repository.

"error while loading shared libraries: libtrace.so.4"

You may run into this issue after you upgrade to libtrace 4.0.16.

Affected Versions: 1.0.9-1 and earlier

Bug Status: Resolved once you upgrade your OpenLI packages to 1.0.9-2 or later.

Mitigation: If upgrading OpenLI is not an option, downgrading libtrace to 4.0.15 should also work.

Note that if your OpenLI packages have been coming from our bintray repository, you will need to change over to our cloudsmith repository instead. The bintray service is closing down, so we no longer upload new packages there -- see the "Installing" pages on this wiki for instructions.


Collector crashes when using SIGHUP (or service reload) to reload the config file

Affected Versions: 1.0.9

Bug Status: Fix will be included in the 1.0.10 release.

Mitigation: Restart the collector after changing configuration rather than using the reload mechanism -- just avoid doing this while you have an active intercept running.


REST API does not allow the 'agencyID' for an intercept to be modified

Affected Versions: 1.0.4 - 1.0.9

Bug Status: Fix will be included in the 1.0.10 release.

Mitigation: Delete and then re-add the intercept with the new agencyID instead.

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