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This repository has been archived by the owner on Jun 30, 2022. It is now read-only.
Livechat visitors are unable to change departments because the "Start chat" button is disabled and grayed out. I see the button HTML is set to "disabled". This was working in RocketChat v3.0.8 and broke after upgrading to v3.3.0
Steps to reproduce:
Go to Administration, then Omnichannel.
Click on the Livechat heading.
Scroll down to enable the setting "Allow Visitor to Switch Departments"
Be a livechat/omnichannel visitor and start a new chat message.
While still a chat guest, click "Options" in the lower left corner.
Click "Change Department"
Select a department from the drop-down menu.
Attempt to click "Chat now" button and observe it cannot be clicked.
Expected behavior:
"Chat now" button should be clickable. The HTML for the button should not be set to disabled.
Server Setup Information:
Version of Rocket.Chat Server:
Operating System: ubuntu 18.04.4
Deployment Method: manual
Number of Running Instances: 1
DB Replicaset Oplog:
NodeJS Version: 12.16.1
MongoDB Version: 4.0.12
Client Setup Information
Webapp.
Latest Google Chrome (Version 83.0.4103.61)
Relevant logs:
No relevant server logs when going to Administration -> View Logs
No relevant browser logs in inspect element.
The text was updated successfully, but these errors were encountered:
Description:
Livechat visitors are unable to change departments because the "Start chat" button is disabled and grayed out. I see the button HTML is set to "disabled". This was working in RocketChat v3.0.8 and broke after upgrading to v3.3.0
Steps to reproduce:
Expected behavior:
"Chat now" button should be clickable. The HTML for the button should not be set to disabled.
Server Setup Information:
Client Setup Information
Webapp.
Latest Google Chrome (Version 83.0.4103.61)
Relevant logs:
No relevant server logs when going to Administration -> View Logs
No relevant browser logs in inspect element.
The text was updated successfully, but these errors were encountered: