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Video messages not working? #11651

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ghost opened this issue Aug 2, 2018 · 5 comments
Closed

Video messages not working? #11651

ghost opened this issue Aug 2, 2018 · 5 comments

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@ghost
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ghost commented Aug 2, 2018

Description
Trying to send a video message does not work.

Server Setup Information:
Version of Rocket.Chat Server: 0.68.2
Operating System: Ubuntu 16.04
Deployment Method(snap/docker/tar/etc): docker
Number of Running Instances: 1
mongoDB Version: 3.2

Steps to Reproduce:
Trying to send a video message. Click the record button, click the stop button, click ok.
Get the error message "File empty".

I tried it with my local instance and with your demo instance, both do not work.
I tried it in the browser and in the Rocket.Chat client, both do not work.

Note: I followed the logs of the container all the time and set the logging to level 2. Nothing was logged. So I guess this is an issue on the client-side?

Normal file uploads and voice messages work fine btw.

Expected behavior:
Video gets recorded and sent to other people.

Would greatly appreciate any help. Thank you.

@NOBLES5E
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I encountered the same issue using the docker image

@SurferLancelot
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same issue for me

1 similar comment
@yZhenyuanLiu
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same issue for me

@FaizanZahid
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I m having similar issue of empty file even after adding webm in allowed media upload type. Do you know what is the correct syntax for putting in webm allow file type?

ggazzo pushed a commit that referenced this issue Sep 18, 2018
Closes #11651 

This was broken by adding a wrong css class in [this commit](831f757#diff-ff868971f6509568c40009e48cbae836), causing the wrong click handler to be executed.

Also removed a warning about the deprecated api `createObjectURL`.
engelgabriel added a commit that referenced this issue Sep 19, 2018
* develop: (27 commits)
  Fix stylelint
  [FIX]  Login error message not obvious if user not activated (#11785)
  [NEW] REST endpoints to get moderators from groups and channels (#11909)
  [NEW] User preference for 24- or 12-hour clock (#11169)
  [FIX] Adding scroll bar to read receipts modal (#11919)
  [FIX] Fixing translation on 'yesterday' word when calling timeAgo function (#11946)
  [FIX] Fixing spacement between tags and words on some labels (#12018)
  [FIX] video message recording, issue #11651 (#12031)
  [FIX] Prevent form submission in Files List search (#11999)
  [NEW] REST endpoint to set groups' announcement (#11905)
  [FIX] Re-add the eye-off icon (#12079)
  [NEW] Livechat trigger option to run only once (#12068)
  [IMPROVE] Use eslint-config package (#12044)
  [FIX] Internal error when cross-origin with CORS is disabled (#11953)
  [FIX] Message reaction in GraphQL API (#11967)
  [FIX] Direct messages leaking into logs (#11863)
  Fix the stylelint (#11991)
  [NEW] REST endpoints to create roles and assign roles to users (#11855)
  [FIX] Hidden admin sidenav on embedded layout (#12025)
  [FIX] Update user information not possible by admin if disabled to users (#11955)
  ...

# Conflicts:
#	package-lock.json
#	package.json
This was referenced Sep 28, 2018
@FaizanZahid
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When a user sent me a .wmv file, i am unable to play that file, it just plays nothing and a black screeen is shown.

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4 participants