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"Error, too many requests. Please slow down" on channel's add user #20263

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adrianovieira opened this issue Jan 19, 2021 · 4 comments · Fixed by #20297
Closed

"Error, too many requests. Please slow down" on channel's add user #20263

adrianovieira opened this issue Jan 19, 2021 · 4 comments · Fixed by #20297
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@dougfabris
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stat: triaged Issue reviewed and properly tagged

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@adrianovieira
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adrianovieira commented Jan 19, 2021 •
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Description:

Error trying to add user on a channel.
It appears on UI as you can see below.

Steps to reproduce:

  1. open a channel
  2. Members
  3. Add users
  4. Choose users field
  5. fill it with letters of an user that doesn't exists
  6. hit backspace

Expected behavior:

None of that red banner be shown

Actual behavior:

Captura de tela de 2021-01-19 12-09-29

The error happens and it doesn't matter if we use desktop app or a browser (e.g.: firefox)

Server Setup Information:

  • Version of Rocket.Chat Server: 3.10.4
  • Operating System: redhat-7
  • Deployment Method: manual/tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 12.18.4
  • MongoDB Version: 4.0.22

Client Setup Information

  • Desktop App or Browser Version: desktop 3.1.1 / firefox 84.0.2
  • Operating System: anyone

Additional context

Relevant logs:
@adrianovieira adrianovieira changed the title Error, too many requests. Please slow down on channel add user "Error, too many requests. Please slow down" on channel add user Jan 19, 2021
@adrianovieira adrianovieira changed the title "Error, too many requests. Please slow down" on channel add user "Error, too many requests. Please slow down" trying to add user Jan 19, 2021
@adrianovieira adrianovieira changed the title "Error, too many requests. Please slow down" trying to add user "Error, too many requests. Please slow down" on channel's add user Jan 19, 2021
@adrianovieira
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This error also happens if we copy and paste the username to search for and try to add.

@dougfabris dougfabris added the stat: triaged Issue reviewed and properly tagged label Jan 19, 2021
@Darshilp326
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@dougfabris Any lead? The API rate-limit limit is being reached.
Screenshot from 2021-01-20 01-40-59

@dougfabris
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@Darshilp326 Not yet. I'm going to find out

@dougfabris dougfabris self-assigned this Jan 19, 2021
@Darshilp326
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@dougfabris have you fixed this issue?

@RocketChat RocketChat deleted a comment from Darshilp326 Jan 20, 2021
@Darshilp326 Darshilp326 mentioned this issue Jan 21, 2021
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@dougfabris dougfabris

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[FIX] Add debouncing to add users search field. Darshilp326/Rocket.Chat
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@adrianovieira @dougfabris @Darshilp326