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[FIX] Omnichannel queue manager returning outdated room object #21485

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merged 1 commit into from
Apr 7, 2021

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@renatobecker renatobecker commented Apr 7, 2021

Proposed changes (including videos or screenshots)

The Omnichannel Queue Manager is returning outdated room object when delegating the chat to an agent, hence, our Livechat widget is affected and the agent assigned to the chat is not displayed on the widget, only after refreshing/reloading.

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Steps to test or reproduce

  • Set Auto Selection as Omni Routing System
  • Start a new livechat session
  • The agent is assigned to the chat, but the information is not displayed on the widget

Further comments

@renatobecker renatobecker added this to the 3.13.1 milestone Apr 7, 2021
@renatobecker renatobecker merged commit 48d060a into develop Apr 7, 2021
@renatobecker renatobecker deleted the omnichannel/fix-outdate-room branch April 7, 2021 22:09
@sampaiodiego sampaiodiego mentioned this pull request Apr 8, 2021
@sampaiodiego sampaiodiego mentioned this pull request Apr 28, 2021
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2 participants