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[NEW] Add support to external livechat queue service provider #9053

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merged 3 commits into from
Dec 27, 2017

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sampaiodiego
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@RocketChat/core

Closes #8940

I'm also creating a new section Routing which groups all options related to queue:
image

Later on I'll add a new doc page describing payloads and all details about it.

@engelgabriel engelgabriel temporarily deployed to rocket-chat-pr-9053 December 8, 2017 19:08 Inactive
@ggazzo ggazzo self-requested a review December 20, 2017 18:00
@ingmartinfarias
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Hi, how to use external queue??

@reetp
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reetp commented Oct 17, 2018

@ingmartinfarias please don't hijack issues.
Kindly use the forums https://forums.rocket.chat/ or chat https://open.rocket.chat #support to ask support questions.

@sampaiodiego
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well, we're indeed missing a documentation for this.. @renatobecker I've created this issue https://github.com/RocketChat/docs/issues/955, can you please add to your todo list? thx

@renatobecker-zz
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@sampaiodiego, sure!
I'll do that.

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Create an integration to get next livechat agent from external queue
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