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App crashes on loading screen #3

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movadeho opened this issue Jul 31, 2016 · 31 comments
Closed

App crashes on loading screen #3

movadeho opened this issue Jul 31, 2016 · 31 comments
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@movadeho
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I installed the app, and after the first launch i was able to login but then the app searched for gps signal and then suddenly it crashed and now it crashes everytime while starting the app. Even after soft reset.

@AAxx3
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AAxx3 commented Jul 31, 2016

too for me

@ST-Apps ST-Apps added the bug label Jul 31, 2016
@ST-Apps ST-Apps self-assigned this Jul 31, 2016
@ST-Apps
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ST-Apps commented Jul 31, 2016

Did you guys give GPS permissions to the app?

@AAxx3
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AAxx3 commented Jul 31, 2016

yes

@movadeho
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yes aswell, at the first start the app was asking me and then it crashed suddenly while searching

@movadeho
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Oh wow! after several times of launching it instantly starts now. Everything is working!

@rembomy
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rembomy commented Jul 31, 2016

It looks like when app does not get decent GPS signal it crashes without any notification. Middle of my house = crashes every time, near a window or outside where GPS is good = no crashes at all.

@AAxx3
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AAxx3 commented Jul 31, 2016

I removed GPs, application stop laoding, she open but with message " active GPS " or " Error GPS ", I Active GPs She crashed

@ST-Apps ST-Apps added this to the PoGo-UWP 1.1.0 milestone Jul 31, 2016
@ST-Apps
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ST-Apps commented Jul 31, 2016

I'm not receiving crash reports for some reason (probably an issue with HockeyApp), so I don't know where it crashes.

I'll probably add another way to collect data on the next update, so that we can see what really happens.

@AAxx3
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AAxx3 commented Jul 31, 2016

Is working !! If i go outside ! at home she don't work !

@w273
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w273 commented Jul 31, 2016

app worked after install until i stopped playing

now it crashes every time i try to launch it

reinstalling solves the crash until i close the app

EDIT: managed to open app without reinstall after 20-30 crashes, it forced me to log out and back in and worked again

could the problem be with the login process?

@Nebur692
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The same thing happens to me exactly in my 950XL Lumia (10.0.10586.494)

@ST-Apps
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ST-Apps commented Jul 31, 2016

Can you please tell me what's the last message that you see before the app crashes?

@Nebur692
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Not appears any message, simply be closed
wp_ss_20160731_0001

@kankiro
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kankiro commented Jul 31, 2016

Same as me ,when i open the app after install I can open the app but when I close the app,and open again I can't

@brunomenezes66
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brunomenezes66 commented Jul 31, 2016

Same for me now,i open it and in that loading screen it crashes and closes.
EDIT:(Well... after a few tries it worked again,this time the GPS sign showed up in the notification bar so it may be related to that)

@sudhakar6896
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Bro when i installed it...first it works... but second time its not opening and crush on loading screen and please develop the app fast as you can bro ..... you are developing my favourite game.... i am going to be a great fan of u bro :-) Thank You for developing and develop more

@sudhakar6896
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13866654_916767021762813_211827482_n
13883733_916767015096147_1449666526_n

Its showing Error Like This Bro

@ST-Apps
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ST-Apps commented Jul 31, 2016

That message is fine, related to #1 .

All of you please download and install this release, I've fixed crash reports so that I can see what causes your crashes.

@ST-Apps ST-Apps mentioned this issue Jul 31, 2016
@MineSlash
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First time when I start the app, it's working fine, but now when I try to run, I only see the logo and the app was closed.

@Nebur692
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With the 1.0.4 appeared to me following message, accept, I went open, log and turned to close one. Be blamed for GPS position?
wp_ss_20160731_0002

A doubt, when you uninstall the app erased the "Microsoft.VCLibs.ARM.Debug.14.00" and "Microsoft.NET.CoreRuntime.1.0"?

@sudhakar6896
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Your New Release Fixes the loading problem bro cheers :-) 👍

@ST-Apps
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ST-Apps commented Jul 31, 2016

The reason of the message is probably related to login issues #1 and not to GPS.

Please check v1.0.5-beta if you still have the issue.

@ST-Apps
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ST-Apps commented Jul 31, 2016

@Nebur692 those dependencies are installed by almost every app, I don't think they'll be removed.

@Nebur692
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Ok, thanks.

I have installed the 1.0.5 and it closes one, does not give any error, or does nothing.
Will you have to see if I am indoors or in the street?
wp_ss_20160731_0003

@ST-Apps
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ST-Apps commented Jul 31, 2016

If it stands still and then it closes, I think I may have find out why: Windows closes any app which takes more than 10s (I think) to start up. If you have poor GPS signal it will take more than 10s to get your current position, so Windows closes it without leaving any crash trace.

I need to investigate a little bit more on this tho.

@Nebur692
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@ST-Apps a pleasure to be able to help.
Thank you very much for your time and work.

@ST-Apps
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ST-Apps commented Jul 31, 2016

It should be fixed now, please check v1.0.6-beta and let me know.

@blaz-zlogar
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Opened the app first time - it works. Opened app second time - also works. I guess it works now??

@MineSlash
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Nice job @ST-Apps ! Working fine! Thanks! 👍

@ST-Apps
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ST-Apps commented Jul 31, 2016

Great. Closing it then, if you have something to add feel free to write here.

@ST-Apps ST-Apps closed this as completed Jul 31, 2016
ST-Apps added a commit that referenced this issue Jul 31, 2016
@Nebur692
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Perfect! thanks!

Repository owner locked and limited conversation to collaborators Jul 31, 2016
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